Operations Auditor/Investigator

PAL Technical Services, a proud member of the PAL Group of Companies is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, heavy maintenance checks and software applications. We provide a wide range of aviation and related services to domestic and international markets. PAL Technical Services manages all aircraft maintenance activities within the PAL Group of Companies, including PAL Airlines and PAL Aerospace.

We are currently seeking a Operations Auditor/Investigator to join our team in St. John's, NL or Halifax, NS or Montreal, QC.

Duties and Responsibilities:

• Plan and complete audits and inspections for all operational groups - flight, ground and training programs
• Conduct external audits (sub-contractors, vendors) to evaluate the overall adherence to contracts and company requirements
• Assist in maintaining and updating detailed audit checklists for all functions and elements under the approved manuals and quality assurance program
• Conduct activities associated with audit preparation and planning, audit performance, audit reporting, follow-up and closure
• Develop /validate root cause analysis. Recommend corrective actions based on root cause analysis
• Supports SMS requirements related for aviation operations
• Participate in occurrence investigation activities for aviation operations
• Facilitate the investigation process to identify possible contributing factors to the event being investigated and gather factual information
• Assist in the development of short and long-term risk mitigation options to address contribution factors identified during investigation
• Facilitate management of change assessments and track resulting action items to completion
• Other duties as required

Qualifications and Skills:

• 3-5 years' experience in commercial flight operations - pilot experience preferred
• Previous experience of working in the safety management system of a commercial airline
• Previous experience of auditing to meet IATA operational safety audit program requirements
• Excellent analytical skills, able to interpret requirements and apply to process development
• Excellent verbal and written communication skills
• Technical knowledge of aircraft types operated and maintained by the company is considered an asset
• Demonstrated flexibility and ability to adapt in a dynamic environment
• Strong commitment to meeting deadlines and effective time management skills
• Must maintain a valid passport; must be able to travel domestically and internationally when required

What PAL Technical Services offers you:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Employee Tuition Assistance Program
• Employee and Family Assistance Program

If this sounds like you, we want to hear from you TODAY!

PAL Technical Services is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

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