Mental Health Case Coordinator

Come work as a Mental Health Case Coordinator with Vancouver Coastal Health (VCH)! 

Vancouver Coastal Health is looking for a Mental Health Case Coordinator to join the team in Richmond, BC. Apply today to join our team!

As a Mental Health Case Coordinator with VCH you will:

• Work as part of a multi/interdisciplinary mental health team within the designated program facility to provide psychosocial assessments, treatment and case coordination services.
• Perform intake and discharge functions, facilitate patients planed utilization of appropriate community services, and provide liaison and service networking with other agencies. Provides treatment services including crisis intervention, family work, individual counseling and group therapy, and psychosocial education according to a variety of theoretical models to patients and their family.
• Participate in case conferences with patients, family, service providers and members of the multidisciplinary team; and provides consultative and direct services to patients/families and staff regarding community resources.
• Prepare and maintain patient records, maintains a variety of records such as workload statistics, participates in team meeting, committees, continuing education, community initiatives, and quality improvement activities; and maintains own clinical knowledge.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Bachelor's degree in behavioural sciences.
• Two (2) years’ recent related experience in a mental health setting, an equivalent combination of education, training or experience.
• Valid BC Drivers License. Local area travel may require the use of a personal vehicle.

Knowledge & Abilities

• Broad knowledge of, and a demonstrated ability, in psychosocial assessment, counselling skills, crisis intervention, and psychoeducation.
• Broad knowledge of mental illness and treatment.
• Broad knowledge of facilitation, mediation and conflict resolution techniques.
• Broad knowledge of other facilities and community resources.
• Broad knowledge of other health care disciplines and their role in patient care.
• Broad knowledge of legislation and government policies and procedures that relate to the patient.
• Demonstrated ability to communicate effectively, both orally and in writing, with patients and their families, educational personnel, service providers, colleagues, physician, and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes communication and lead to a co-operative approach to problem solving within a multidisciplinary setting.
• Demonstrated ability to work both independently and collaboratively as a member of a multidisciplinary team.
• Demonstrated ability to adjust to new or unexpected events, deal effectively with conflict situations, set and follow priorities, and to organize workload.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Basic computer literacy to operate a computerized patient care information system and e-mail software.