IT Business Analyst Specialist

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

About The Role

We have a great opportunity for a forward-thinking, self-motivated IT Business Analyst Specialist to join our Data and Analytics team.

Acting as the link between business and IT partners, your goal will be to help ensure that we’re building the right products and processes to support a second-to-none customer experience.

What You’ll Do Here

• Organize and facilitate requirements gathering workshops.
• Do impact assessment and effort estimation to help prioritize and approve solution.
• Document solution using efficient methods while interacting with Business users and IT teams.
• Define mapping allowing data flow through different layers of the Data Warehouse.
• Define business rules needed on the Data Warehouse in order to facilitate KPIs and Reporting definition.
• Support the solution development as well as technical analysis done by the team.
• Support QA activities and Acceptance testing.
• Support the Product Owner in the definition and prioritization of the backlog.
• Document User Stories so they are clear for the developers and the QA team.
• Identify and communicate the impact on business processes in order to support change management with the data consumption teams.
• Build and maintain a robust documentation available to all the business stakeholders.
• Partner with – and seek feedback from -- different business experts, managers, and IT teams to facilitate our Data integration processes.
• Facilitate workshops to document current business processes and technical systems and help to identify potential efficiencies.
• Write clear agile stories that help propel engineering work with the help of the product design team for IT development.
• Create source to target mapping.
• Guide and co-ordinate the plan, design, execution, and validation of test cases.
• Participate in planning, demos, committees, and retrospectives
• Execute roadmaps based on client feedback and analytics insights
• Support change management planning and delivery.
• Communicate project progress accordingly to those involved and/or impacted.
• Support the engagement and efficiency of the team.
• Act as the alternate go-to source for the agile team.
  
  

What You Bring To The Table

• Minimum 8 to 10 years of relevant experience.
• Strong understanding of relational data modelling (Data Vault, 3NF, Dimensional).
• Strong knowledge of data warehouse solutions and IT ecosystems
• Strong Oracle database knowledge and PL/SQL queries.
• Strong understanding of Extract, Transform and Load (ETL) concepts.
• Experience and knowledge of insurance industry concepts.
• Excellent communication skills
• Knowledge of Agile framework (Scrum, Kanban).
• Big-picture thinking, with a laser focus on details
• Skilled at translating complex subjects into themes that are easy to understand.
• Hands on experience with Data integration projects related to insurance domain.
• Strong data profiling skills.
• Handson experience with creating requirements for data ingestion pipelines involving data vault and datawarehouses.
• A true people person and a natural collaborator.
• Exceptionally organized, comfortable with ambiguity, and can embrace change.
• Forward thinking, with an innovative mindset.
• Excellent leadership and problem-solving skills.
• Self-driven, entrepreneurial – a natural project leader
• Skilled at building relationships.
• Creative, analytical, curious.
• Adept at pivoting and leading others through change.
• No Canadian work experience required however must be eligible to work in Canada.
  
  

What We Offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique
  
  

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.