Channel Account Manager

About Voltera

Voltera is a rapidly scaling technology company that has been driving change in the additive electronics industry since 2013. Our tools help the world’s most innovative minds solve previously unsolvable problems. Our customers, across the board, are changing the way we think about electronics and its applications.

Our flagship product, the V-One, is a multi-functional desktop PCB printer that was designed for rapid prototyping and education in traditional, rigid electronics.

Our newest product, NOVA, is the world’s first direct-write printer for soft, flexible, and stretchable electronics. It’s designed to push the limits of what’s possible, bridging the gap between what we can do and what we wish we could do with electronics.

We’re a tight-knit company looking for ambitious, talented individuals. We value the importance of team culture, and strive to create a work environment where you feel empowered through knowledge, supported by your colleagues, passionate about your work, and motivated to drive the growth of the company. 

About the Job

• Manage and nurture existing reseller and channel partner relationships, responding promptly to inquiries, managing stock sales, and conducting regularly scheduled check-ins to assess progress, needs, and opportunities for support.
• Drive relationship management by executing and providing partners with the necessary tools for success, such as marketing collateral, translations, samples, demos, and sponsorships.
• Collaborate with Channel Partner Customer Service and Sales representatives to ensure customer satisfaction and efficient resolution of issues.
• Set clear expectations, align with milestones, and ensure partners are accountable for achieving sales targets.
• Take full ownership of reseller sales targets, working closely with partners to achieve or exceed these targets.
• Oversee the onboarding, integration, and maintenance of Voltera’s Channel Partner portal (Partner Hub).
• Lead outbound business development efforts to identify, qualify, and engage top-tier resellers and channel partners globally.
• Complete and maintain partner accounts and improvement plans that align with company standards.
• Ensure high partner satisfaction ratings, meeting or exceeding company benchmarks.
• Monitor joint campaign performance with channel partners, analyze results, and identify opportunities for improvement to ensure mutual goal alignment.

About You

• 5+ years of experience in account and reseller management with a demonstrated ability to develop and maintain strong relationships with partners
• Proven ability to meet or exceed sales targets, consistently delivering results
• Experience with outbound sales and business development, including proactive partner recruitment, cold calling, and vetting potential resellers to expand the channel network
• Excellent communication and presentation skills, capable of effectively engaging with diverse stakeholders

Nice to haves: 

• Familiarity with selling technical products is an asset
• Background in global sales or account management

Working Conditions

• Working outside core business hours may be required to accommodate partners in various time zones. 
• Occasional international travel will be required to support and boost partner sales efforts in their territory. 

Why We’re Awesome

• We’re a scaling company - you’re hired to have a voice, not to be a cog.
• Three weeks vacation to start.
• Flexible work hours.
• Family-friendly work culture.
• Collaborative work environment.
• Located in the growing tech hub of Waterloo, Ontario, close to restaurants and easily accessible by public transit.

If this sounds like a good fit, reach out! We’d love to hear from you.

Voltera is an equal opportunity employer, and we are committed to inclusion and diversity. Voltera does not discriminate based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offenses, marital status, family status, disability, or any other basis forbidden under federal, provincial, or local law. 

Accommodations are available on request for candidates taking part in all aspects of the recruitment process. If you require accommodation, or require recruitment documents in a different format, please contact us at [email protected].