Senior Primary Care Assistant - Repost

Requisition ID: 366735

Position Number: 20066466

Posting End Date: October 27, 2024

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services - Hargrave

Department / Unit: Primary Care

Job Stream: Clinical

Union: CUPE

Anticipated Start Date: 10/28/2024

FTE: 0.80

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $23.732, $24.368, $25.038, $25.709, $26.407, $27.162

Senior Primary Care Assistant (PCA) - Primary Care Clinics Open Evenings and Weekends Caring.

Knowledgeable. Passionate about delivering the best possible care to your patients. You’re the kind of Senior Primary Care Assistant we’re looking for at the WRHA!

Grow your career in the Winnipeg Health Region where we are expanding the Primary Care Program with Primary Care Clinics open evenings and weekends! Our clinics will be designed to enhance the accessibility of same-day primary care services to all Manitobans as part of our work to provide more options for non-urgent health care, outside of regular office hours.

We are hiring ONE (1) Senior Primary Care Assistant (Sr PCA) position to lead and support all WRHA locations.

Locations: Clinics will be located across Winnipeg at the following locations:

• Seven Oaks/Inkster (Seven Oaks Hospital campus)
• River East/Transcona (Concordia Hospital campus)
• St. Boniface/St. Vital (St. Boniface Hospital campus)
• St. James/Assiniboia (Grace Hospital campus - Access Winnipeg West)
• River Heights/Fort Garry community areas (Victoria Hospital campus)

When:

Clinics will provide primary care services during non-traditional hours (evenings, weekends, holidays). We anticipate patients to be seen:

• Weekdays: 5 p.m. to 11 p.m.
• Weekends: 1 p.m. to 11 p.m.

Join our team and be a part of providing the best health care to every person we serve. Together, we can achieve our vision of - Healthy people. Thriving communities. Partners in care.

Position Overview

As a member of the Primary Care Team and reporting to the respective Manager, the Senior Primary Care Assistant is responsible for the coordination of the Primary Care Assistants, performing the reception function, managing appointments and schedules, participating in client care functions, maintaining client charts, performing payroll duties including: time-keeping, recording hours electronically, investigating discrepancies and initiating corrective action as required, preparing orders and verifying the delivery of supplies and services, coding invoices and expense claims, coordinating routine facility operations (parking, site orientations, equipment, keys/access, repairs, maintenance, etc.) and workload coordination within the Administrative Support Team. The incumbent must contribute to a respectful work environment and participate in workload sharing and coverage within the administrative support team for the program and clinics within the community area(s).

Experience

• Three to five years progressively responsible administrative/clinic experience required.
• Experience with email and computerized calendars required.
• Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information.
• Working knowledge of electronic medical records preferred.
• Workload coordination and/or supervisory experience would be an asset.
• Demonstrated ability to arrange meetings; transcribe, compile and distribute minutes and agendas as well as research information.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a Unit Clerk Course and/or a Medical Secretary/Assistant Course required.
• An equivalent combination of education and experience may be considered.
• Non-Violent Crisis Intervention training preferred.

Certification/Licensure/Registration

• Basic Cardiac Life Saving Certificate preferred.

Qualifications and Skills

• Keyboarding skills 50 wpm required.
• Knowledge of medical terminology required.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint required.
• Knowledge of Microsoft Access preferred.
• Excellent command of the English language (both oral and written).
• Demonstrated problem-solving skills essential.
• Ability to prioritize a large workload and independently complete a variety of administrative duties.
• Demonstrated ability to independently compose basic correspondence.
• Ability to maintain a high level of confidentiality.
• Demonstrated ability to effectively contribute to a team environment.
• Ability to work in a fast-paced environment and work effectively under pressure to meet deadlines.

Physical Requirements

• Must be able to do moderate lifting and a moderate amount of walking.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.