Data Center Technician

The Role: Data Center Technician

Reporting To: Manager, Data Center Operations

11:11 Systems is looking for an experienced Data Center Technician to assist with data center operations across 11:11 System’s global cloud infrastructure. Candidates will need to have experience in installation and management of physical infrastructure hardware assets, with a focus on compute, storage, and network hardware, as well as experience with related peripherals.

This is a full-time position located on-site in Mississauga, Canada and reporting to our Manager, Data Center Operations.

What You’ll Do:

• Collaborate with the Data Center Operations, Infrastructure Deployment, and Cloud Operations teams to provide on-site physical support for all implementation projects.
• Track and audit asset and component inventory at data center locations.
• Assist with all efforts requiring local presence within the data center including equipment racking, cabling, labeling, troubleshooting, and shipping of assets.
• Act as local point of contact for all vendor service activities.
• Participate and collaborate in capacity management efforts for both infrastructure and facilities planning.
• Ability and initiative to learn and participate in a fast-paced environment.
• Ability to follow infrastructure project planning and implementation processes.
• Act as a point of contact for other departments for datacenter issues and projects.
• Able to occasionally work non-standard hours to perform change management and emergency requests.
• Able to occasionally travel to assist with large project builds, company initiatives, and company events.
• All other duties assigned.
• CompTIA A+ / Network+, other applicable certifications, or equivalent work experience.
• Experience deploying IT infrastructure in enterprise-class or service-provider scale data center environments.
• 3+ years of experience in technical data center operations, with strengths in hardware deployment, management, and troubleshooting.
• Detail oriented and highly organized with a passion for accuracy and quality.
• Excellent communicator, high energy, positive attitude, and aptitude for professional growth.
• Capable of handling multiple projects of various sizes and priorities.
• Strong critical thinking skills, able to determine solutions for complex hardware problems and other data center related challenges.
• Experience with Office 365 suite of products including Outlook, Excel, Word and Power Point.
• Able to lift 30 lbs.
  
  

Who You Are & What You’ll Bring: :

• Above average technical knowledge of hardware, network hardware, and data center vendor processes.
• Experience working in large-scale multi-datacenter enterprise or service provider environments.
• Familiarity and experience with Cisco UCS, HPE, and other enterprise-class infrastructure hardware platforms and products.
• Previous experience using and/or administering Data Center Infrastructure Management (DCIM) software such as Nlyte, Sunbird Systems, Device 42, etc.
  
  

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.