Client Relations Associate

At SM Solutions, our reputation speaks volumes in the eyes of our clients. They trust us because we prioritize their needs and deliver exceptional service that keeps them coming back. Our customers love us, and at the heart of this success is our dedicated team, whose hard work and commitment to excellence drive everything we do. As a Client Relations Associate, you will be integral to maintaining this trust and ensuring our clients feel valued every step of the way.

Responsibilities

In this dynamic position, you will be responsible for driving sales through effective relationship management and negotiation skills. Your key responsibilities will include:

• Engaging with prospective clients to understand their needs and present tailored solutions that align with their goals.
• Nurturing relationships with existing clients to identify upsell and cross-sell opportunities, maximizing revenue potential.
• Conducting product demonstrations and presentations that effectively communicate the value of our offerings.
• Collaborating closely with the sales and marketing teams to strategize on closing deals and meeting targets.
• Managing the sales pipeline and ensuring timely follow-ups with leads to drive them through the closing process.
• Maintaining accurate records of client interactions and deal progress in our CRM system.
  
  

What We’re Looking For

• A strong communicator with a talent for building rapport and trust with clients.
• Proven experience in sales or client relations, with a track record of successfully closing deals.
• Excellent negotiation and persuasion skills, with the ability to navigate objections effectively.
• A proactive, goal-oriented mindset with a passion for achieving results.
• Strong organizational skills and attention to detail, ensuring nothing falls through the cracks.
  
  

Please submit your resume to apply.