HR Business Partner - Retail & DC - Burnaby, BC

Salary: $85,000 – 110,000

Actual compensation within the range will be based on experience. We also offer quarterly variable compensation package (bonus) + benefits.

About Specsavers

Welcome to Specsavers – where we’re not just about eyewear and eyecare, we’re a purpose-driven organization committed to changing lives through better sight. As a certified Great Place to Work, we take pride in our optometrist-owned and -led business model, providing quality eyecare and affordable eyewear to Canadians across the country.

Our journey began 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,700 healthcare businesses, passionately caring for more than 44 million patients and customers worldwide.

At Specsavers, we believe that access to quality eyecare should be a right, not a luxury. That’s why we go above and beyond to transform the eyecare experience in Canada. With our advanced clinical equipment and an extensive range of affordable and high-quality eyewear, we’re here to make a real difference in the lives of our customers.

But that’s not all – we’re also dedicated to fostering a positive, inclusive and supportive work culture. We strive to create an environment where our partners thrive while benefiting from the collective support and resources of our dedicated teams.

If you’re passionate about making a difference, providing incredible care, and being part of a values and purpose-driven organization, join us on our journey to revolutionize the way Canadians experience eyecare. Together, we can change lives through better sight.

What You’ll Do

The main purpose of this role is to provide first-class HR service and support to our retail teams across BC, AB, MB, and ON and the distribution centre in BC. By delivering comprehensive and effective HR services, this role ensures that the retail support team and distribution centre can dedicate their efforts to optimizing store performance and supporting our partnership model. The HR Business Partner plays a critical role in supporting employee relations issues, implementing HR policies, working on strategic projects, and equipping stakeholders with the tools they need to succeed.

In addition to the day-to-day HR role, this role also involves leading and supporting the design, implementation, and integration of essential people guidelines, processes, and systems to ensure an efficient and effective HR function. This requires building credible and valued relationships through genuine partnership, as well as challenging and shaping the thinking of our leaders and partners with energy, passion, and pragmatism.

Key Responsibilities

• Provide first-class HR service and support to retail teams across BC, AB, MB and ON as well as the distribution centre in BC
• Support the achievement of business strategies by providing proactive and meaningful insight based on key people trends and organizational strengths and constraints. Bring forward recommendations to solve key issues
• Ensure timely and effective resolution of employee relations issues, fostering a positive and compliant work environment
• Work closely with the Retail Support Team to optimize store performance and support the Specsavers Partnership model
• Work collaboratively with all stakeholders within a global organization on key initiatives and equip stakeholders with the necessary tools, resources, and guidance to achieve their goals
• Implement and maintain HR policies and procedures that align with company objectives and regulatory requirements
• Lead and support the design, implementation, and integration of essential people guidelines, processes, and systems
• Support with the implementation and management of Health & Safety programs across Canada
• Drive continuous improvement in HR practices to enhance efficiency and effectiveness
• Build credible and valued relationships with Partners, retail teams, and leaders through genuine partnership
• Lead and support change initiatives within the retail business to drive continuous improvement and adaptation
• Identify and mitigate legal and business risks related to HR activities
• Provide coaching and feedback to managers and employees to drive performance improvement
• Monitor and analyze HR metrics to inform decision-making and strategic planning
• Participate in and support Great Place to Work initiatives
  
  

What We’re Looking For

• Bachelor’s degree in human resources, Business Administration or a related field
• 5+ years’ experience in HR, including experience working in a retail environment; retail experience is preferred
• Proficiency in HRIS systems and Microsoft Office Suite
• Exceptional communication, interpersonal and leadership skills
• In-depth knowledge of HR principles, practices, and Canadian employment law
• Strong ability to handle and resolve employee relations issues professionally
• Excellent verbal and written communication skills
• Proven ability to build and maintain strong relationships with Partners, retail teams, and leaders
• Experience in leading and supporting change initiatives
• Ability to manage multiple priorities and meet deadlines
• Excellent organizational and time management skills
• High level of integrity and ability to maintain confidentiality
  
  

Our Fellow ‘Speccies’ Enjoy

• Generous vacation allotment and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• Quarterly performance bonus
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events
  
  

Our Hybrid Work Model

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don’t meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.