OpenText Content Server System Administrator & Support Lead

Workiy Inc.


Date: 13 hours ago
City: Vancouver, BC
Contract type: Contractor
The Client is looking for a contract OpenText Content Server System Administrator & Support Lead to work with the I.T. team to support new and existing OpenText operations and initiatives.

  • Provide on-premise OpenText Content Server and associated modules support: Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems.
  • Monitors system to ensure OpenText Content Server solution is operating as expected. Makes adjustments as needed to ensure optimal performance.
  • Gather requirements and work with an OpenText partner to conduct a system health check to develop solutions to system related pain points.
  • Development of custom applications and interfaces utilizing OpenText APIs.
  • Analyzes and resolves problems associated with server hardware, operating systems, applications software.
  • Provides second level customer system support for customer software/system applications.
  • Provides guidance from a design and architecture perspective related to functional and system requirements.

Requirements

The position requires the following technical qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or the equivalent combination of education, training and experience.
  • 3-5 years of experience working with the OpenText Content Server in an on-premise environment.
  • Knowledge and experience work with OpenText Directory Services (OTDS).
  • Experience in maintaining and upgrading OpenText Content Server software, including planning, execution, and testing.
  • Experience with custom development utilizing OpenText Content Server APIs is an asset.
  • Hands-on experience in upgrading OpenText Content Server, including planning, execution, and post-upgrade support, to ensure seamless transitions across versions.
  • Familiarity with software development methodologies and project management principles.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently as well as part of a team.
  • Thorough knowledge of software development methods, practices, and procedures.
  • Ability to prepare technical design and write technical specifications.

In addition, this position requires the ability to:

  • Establish and maintain effective working relationships with a variety of internal contacts.
  • Provide advice and assistance on matters related to the work.
  • Communicate effectively orally and in writing.
  • Perform assigned duties with minimal supervision, although direction will be given.
  • Maintain confidentiality.

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