Business Development Manager: Calgary, Alberta, Canada

Who we are!

One of Canada’s leading alternative mortgage lenders, Alta West Capital has been helping Canadians buy and stay in their homes for more than 30 years. We primarily work with under-served populations, including newcomers to Canada and the self-employed. Our mission is to empower the success of others through alternative financial solutions. The values and principles we follow to live this mission out are: 

• We strive for excellence: We cultivate financial success by taking the initiative to develop innovative and effective solutions.
•  We succeed together: We are growing in the same direction through collaboration and humility.
• Our word is our bond: Stakeholders trust our people. We earn that trust by being open, reliable, and consistent.
• We practice giving back: We are generous with all our resources for the benefit of those within and outside the organization. 

Everyone on our team is expected to play by these rules!

Since 2019, our business has grown >200%; we are a creative and nimble company and are excited for more energetic and innovative folks to be part of our journey.

Who you are!

• Entrepreneurial mindset; self-starter who is comfortable operating independently with significant autonomy.
• Experience in relationship building, business development, and customer service.
•  Effective presentation, communication (verbal and written), and interpersonal skills.
• Passionate about real estate.
• Comfortable with social media

Key Responsibilities

The Business Development Manager role is responsible for developing and nurturing new and existing relationships with our broker partners. The role balances a sales and service mindset by building long-term relationships in our customer channels and by successfully executing their accountabilities in the company’s growth strategy.

 Business Development and Planning:

•  Develops a growth strategy that focuses on mortgage broker satisfaction and the building of long-term relationships.
• Identifies potential clients who align product offerings with customer needs.
• Arrange and visit new and existing mortgage broker referral partners throughout an assigned territory.
•  Works cohesively with the Chief Sales Officer and the business development team to identify opportunities to grow the business.
• Maintains up-to-date knowledge of the overall industry, competition, industry trends, and market conditions.
•  Actively participates in referring retail capital to Alta West Capital.

Customer Relations and Marketing

• Provide feedback to clients and ensure after-sales support.
• Attends and represents Alta West Capital at industry events.
•  Maintains an elevated level of professionalism and integrity in all interactions representing the company.

 Reporting and Process Improvement

• Prepare weekly sales itineraries and appointment schedules with corresponding narrative broker visits.
•  Compiles detailed expense and mileage reports.
•  Prepares quarterly and annual business plans.
•  Attends weekly conference calls with the senior management team to report on volumes, trends, industry news, issues, and strategies
•  Communicate effectively with the underwriting team and other colleagues to identify process improvements that enhance the overall broker experience.
• Performs other related duties that benefit the goals and intentions of the organization

Skills Requested

• Post-secondary diploma or degree in finance, business administration, or a related field. Will also consider a combination of education and industry experience.
•  3 to 5 years of mortgage industry experience
•  Able to continuously maintain Mortgage Agent licensing for the province(s) of assigned territory
• Has a valid driver's license and reliable vehicle to travel throughout assigned territory
•  Demonstrated ability to achieve sales targets and related KPIs in a pay-for-performance organization
•  Exceptional ethics and proven ability to resolve complex client issues to positive resolution
•  Excellent written, verbal, and presentation skills
•  Good analytical, negotiation, project management, and organizational skills
•  Proficient in Microsoft Office Suite, Salesforce preferably, and willing and able to learn other software used by role
• Good understanding of using social media

Benefits:

•  Company social events & volunteering
•  Dental care
•  Extended health care, Disability, and Life insurance
•   RRSP match
•   Team - we have a lively and collaborative atmosphere, where employees are happy to pitch in and help each other out.

Applications:

In your cover letter, please kindly tell us three things

1. Why do you want this job?
2. What makes you a rockstar?
3. How you would impress us in your first month.

We are proud to offer an equal-opportunity work environment. Alta West prohibits harassment, bullying, or discrimination and encourages equity, diversity, and inclusion regardless of race, religious beliefs, color, gender, gender identity, gender expression, physical limitations, neurodiversity, age, ancestry, place of origin, marital status, source of income, family status or sexual orientation. We also encourage requests for accommodation from applicants with physical or mental limitations.

Reporting To: Chief Sales Officer

Full-Time/Part-Time: Full-time

Hours of Work: 40-hour work week

Office Location: Calgary, AB, Canada (Fully Remote)