Manager, Application Maintenance and Data Support

Job Information

Job Title: Manager, Application Maintenance and Data Support

Job Requisition ID: 63930

Ministry: Health

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: November 7, 2024

Classification: Manager Zone 2

Salary: $3,241.74 to $4,362.44 bi-weekly ($84.609 - $113,859/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Ministry of Health leads work in the areas of Alberta health insurance and benefits, doctors, hospitals and facilities, and other healthcare supports and information. For more information on the work Alberta Health does, visit this link: https://www.alberta.ca/health.aspx .

Role Responsibilities

Do you thrive in an extremely fast paced, demanding environment? Are you an experienced people leader and with working experience in making business changes that directly impact the citizens of Alberta? If so, this position may be for you! The Manager, Application Maintenance and Data Support in the AMBS unit, works in Information Technology and Operations Branch of the Health Information Systems Division. The AMBS Unit is a specialized business operational area and needs an experienced leader who is energetic, highly motivated, and decisive.

As the Manager, you report to the Director, Application Maintenance and Business Support, and use your extensive managerial skills to direct and manage a team of Business Analysts, System Analysts and Data Administrators.

Your team delivers semi-technical and business support for other critical program areas within Alberta Health, including program areas that are directly responsible for Health-related insurance benefits operations such as registration and enrollment of eligible Albertans to the Alberta Health Care Insurance Plan, service providers, and remuneration payments for service provider.

You liaise with third party vendors and program areas to ensure that the Central Stakeholder Registry system and Claims Assessment System are configured and updated to support both accurate and appropriate calculations for service fee payments and remuneration of alternate payment models. You also support core software applications that are accessed by external stakeholders to process registration, enrolment records and service provider information changes. Your involvement in supporting the technology application changes ensures that Albertans have the correct eligibility status according to program requirements, that they receive health care services, and that service providers are accurately paid for the service they provide Albertans.

Your sound understanding of business process improvement and project management are key to navigating this work environment, needs of our clients, and ensuring the AMBS unit is delivering on department priorities. You have a keen interest in utilizing best practices for both business analysis, project management and business process improvement and look for continuous improvement opportunities to deliver projects with high quality results and success.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This Link Will Assist You With Understanding Competencies

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf .

Our ideal candidate is someone who demonstrates the following competencies:

Develop Self and Others

Creative Problem Solving

Systems Thinking

Build Collaborative Environments

Agility

Drive for Results

Qualifications

University degree in computer science, computer engineering, commerce, business administration, or related education and supplemented by five (5) years IT experience a large-scale application development environment.

Equivalency

Related experience or education may be considered as an equivalency on a one for one basis.

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education
  
  

Assets

• Knowledge of the strategies, guidelines, polices, legislation, and processes of the organization are required;
• In depth knowledge of Business Analysis methods, tools & frameworks;
• Knowledge of solution development methods, including object oriented and component design Technologies, business intelligence and e—business;
• Knowledge of process modeling and data modeling;
• Knowledge of best-practice application design techniques to support asset management and component reuse;
• Technical knowledge of a variety of software, including knowledge of industry wide standards;
• Strong communication skills — written, verbal and presentation; and
• Strong leadership skills and negotiation skills.
  
  

A cover letter outlining how your experience relates to the qualifications of this role is required.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

This competition will be used to staff one (1) full-time permanent position.

Hours of Work

7.25 hours daily/ 36.25 hours weekly, Monday to Friday

Location

ATB Place North, Edmonton, Alberta. This position requires working from the office with an option to qualify for a hybrid work arrangement (in accordance with GOA policy).

Other Information

• This position maybe used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.
• Top candidates will undergo security screening
  
  

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs
  
  

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Abhishek Sharmaat [email protected] .