Technician - System and Network L2

AIR INUIT CORPORATE PROFILE

Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond- 24 hours a day, 365 days a year - for over 45 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of 36 aircraft and employs more than 1,100 employees in one of the world’s most challenging flight environments.

Air Inuit Management and its team of dedicated employees are committed to pursuing their tradition of providing safe, punctual and courteous air service for the growing number of people living and doing business in this enchanting region of Nunavik in Northern Québec.

Position Overview

The IT System and Network Assistant:

• Contributes to the computer efficiency of organizational activities by designing, configuring, administering, maintaining and evolving computer networks or systems in accordance with the needs of the organization. Provides technical support to networks and systems in liaison with IT help desk support.
• Assumes a front-line advisory role with internal or external stakeholders on issues or projects. Provides ideas and contributes to problem solving through analysis and in-depth knowledge.
• Participates in the development of tools, policies and practices.
• Is seen by peers as a reference. Willing to share and teach knowledge.
  
  
  

Duties And Responsibilities

• Participates in the technological monitoring of systems and networks 
• Improvement and maintenance of systems and network architectures
• Leads and actively participates in different projects and upgrades of the network infrastructure
• Participates in the preparation of documentation and technical procedures.
  
  
  

Qualifications

• University degree in computer science or equivalent work experience; 
• Minimum 5-9 years’ relevant experience;
• Technical knowledge:
• Good knowledge of Windows and Server OS
• Good knowledge of Microsoft Active Directory, Exchange and Microsoft/Office 365
• Good knowledge of switches, routers, VLANs, ARP, OSPF and general networking
• Good knowledge of Microsoft Group Policy (GPO)
• Good knowledge of network protocols: DHCP, DNS, 802.11, 802.1x, ACLs, SSL, TLS, SSL Certs
• The MCSE, MCP, CCNA, Network + are assets
• Knowledge of MS SQL and Oracle are assets
• Good written and oral communication skills;
• Bilingual French - English (Inuktitut: an asset);
• Eager to learn;
• Attention to details, capability to handle stress; 
• Available to travel to Nunavik (Quebec internal flights);
• Available for occasional or last minute or regular same day traveling (Mandatory);
• Available to work on call.
  
  
  

Compensation

Compensation and benefits are determined in accordance with corporate policy;

Benefits

What we offer:

• An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
• A group insurance plan (life, medical, dental, short- and long-term disability);
• A 3-week vacation allowance (6%);
• Company profit-sharing;
• Telemedicine program for employee and family members;
• Employee Assistance Program (EAP) for employee and family members;
• A retirement allowance program;
• A program of flight privileges and discounted travel with several airlines around the world;
• Various innovative recognition programs
  
  
  

Other Benefits

Referral program: This posting is eligible for the referral program for Air Inuit employees during the posting period indicated.

APPLICATION

We thank all applicants for their interest in the position. We are proud of our culture, which encourages diversity. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. If you have any questions about job accessibility at Air Inuit, please contact us at [email protected] .