Senior Consultant – Consumer Products and Retail

Job Description

Senior Consultant – Consumer Products and Retail, Infosys Consulting

Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Consumer Products and Retail Consultants. Consulting managers seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in Consumer Products and Retail Consulting.

The ideal candidate will have a minimum of six years’ experience in the retail industry with a strong understanding of merchandising and supply chain business processes, technology and operations including knowledge of products and intermediary service providers. A key focus area would be experience in merchandising financial planning, assortment planning, retail store planning and operations, customer order management and inventory management

About The Role

As a Senior Consultant, you will participate in the delivery of engagements aimed at designing and executing business strategies for our clients, being responsible for quality, budget and staffing, working closely with senior client stakeholders. You will contribute to the firm’s development by guiding and mentoring teams and sharing knowledge. You will be build the necessary skills to become an expert in your respective domain and contribute to advancing Infosys Consulting’s thought leadership in the industry.

Consulting Delivery

• Participate in the design and delivery of client advisory, solution delivery and organizational transformation engagements in standalone projects or as part of wider client programmes
• Advise clients on strategy and detailed use cases by leveraging insights from industry best practices
• Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re-engineering program recommendations with a clear implementation path
• Oversee the formulation of hypothesis / client problem statement, identification, analysis and interrogation of related data and synthesize the key outcomes and resulting recommendations
• Seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs
• Collaborate with clients to define long-term vision, goals and strategies, help identify and design downstream product, operational and technology initiatives
• Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
• Play a key liaison and coordinator between the business, product, technology, senior management, vendor teams and other members of the change programs
  
  

Practice Development

• Provide insights on new and emerging best practices in consumer products and retail, contribute to the development of service offerings
• Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies
• Build social networks that enable knowledge and information flow and stay abreast of market trends and how the industry needs to respond
• Contribute to practice growth and vitality through roles such as recruitment, training and retention
  
  

People Management

• Coach and develop junior team members to deliver quality results and promote professional development
• Participate in and contribute to practice training activities
  
  

Business Development

• Develop and build relationships at senior management
• Formulate and present Infosys Consulting propositions and service offerings
  
  

Basic Qualifications

• Bachelor’s degree or foreign equivalent required
• Minimum 5 years of relevant experience with at least 1-2 years of management consulting experience at a top-tier consulting firm
• Good depth of business process knowledge within retail merchandising and supply chain operations
• Demonstrated ability in delivering complex change programs in large organisations
• Strong background of participating in teams comprising both client stakeholders, operations, business and technology specialists
• A demonstrable ability to translate business objectives into operational and technology requirements with the commercial acumen to create supporting business cases
• Excellent presentation and facilitation skills with ability to build client relationships
• Must be willing and able to travel up to 80%, depending on client requirements
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  
  

Preferred Qualifications

• MBA or equivalent advanced degree
• Excellent business understanding of retail and consumer product operations
• Expanded capabilities and experience to work across both retail and CPG engagements s
• Good depth of knowledge process optimization, system design and implementation
• Experience of programs where stakeholder engagement is a key requisite to achieving successful program/project delivery
• Proven ability to deliver under tight deadlines and challenging constraints
• Ability to collaborate within the firm and leverage existing resources
• Working knowledge of agile methodologies
• Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
• Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
  
  

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.