Aircraft Service (Ramp) Agent (PT)

Jazz was voted one of Canada's Best Diversity Employers and one of Canada's Top Employers for Young People in 2023!

Join our team and you will have access to our extensive benefits package. You and your immediate family members will benefit from perks such as special rates on airfare, car rentals, hotel accommodations, vacation packages and even cruises.

As a Jazz Ramp Attendant, you will be part of a team ensuring the safe and on time arrival/departures of aircrafts. In the course of a day, you will be responsible for: the pre-placement of ground equipment for aircraft arrivals, marshaling of aircrafts in and out of designated parking spots, loading and unloading of baggage/cargo for our customers. You will communicate pertinent information to our pilots and other team members. Your team will consist of individuals from diverse backgrounds, including but not limited to race, age, skills, abilities, and personalities you will be expected to treat all co-workers and customers with the utmost care and respect. This safety critical position, requires adherence to operating procedures while driving and working around all aircrafts. Jazz is the Express carrier for Air Canada, however, we may also be tasked with other airline operations and needs.

Key Responsibilities:

Reporting to the Manager, Customer Service, new employees will be responsible for the following:

• Performance of duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Assistance of passengers with disabilities to board and deplane.
• Cleaning/Grooming of aircraft between flights.
• Operation of different types of ground support equipment and vehicles.
• Securing aircraft safety with wheel chocks, and inclement weather protective gear.
• Completion of electronic and paper forms that support equipment maintenance, employee safety and performance monitoring.
• Willingness to take a continuous learning approach to the development of your ramp skills and responsibilities.
• Responsible for shifts requested and when possible, help coworkers cover shifts when they are sick or otherwise unable.

Qualifications:

• Candidate must possess a high school diploma or equivalent.
• Candidates will be bondable and possess a valid driver's license.
• Demonstrated ability to operate ground vehicles and equipment.
• Possess strong organizational skills and the ability to work with little or no supervision.
• Preference will be given to applicants with previous ramp experience.
• Bilingualism (English and French) is an asset.*

*Note: Bilingualism is a requirement in some of our stations. We are proud to offer Bilingual Services at many of the airports we serve. Please indicate on your application and resume if you are bilingual in English and French.

We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at [email protected] if you would benefit from an accommodation during the recruitment process.

Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.