Security Dispatch North York General Hospital Leslie
Paladin Security Group Ltd
Date: 8 hours ago
City: Toronto, ON
Contract type: Full time
Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements Position: | Full-Time Security Dispatch Site: | North York General Hospital Leslie Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours Hours: | Continental Rotation - 0700-1900/1900-0700 Payrate: | $19.64/hour Posting Date: October 21, 2024 Closing Date: October 25, 2024
Schedule Example
Job Description
In this key role, you will oversee a state-of-the-art healthcare command Centre. Your role will include the following:
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements Position: | Full-Time Security Dispatch Site: | North York General Hospital Leslie Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours Hours: | Continental Rotation - 0700-1900/1900-0700 Payrate: | $19.64/hour Posting Date: October 21, 2024 Closing Date: October 25, 2024
Schedule Example
- Week 1 - Days - Mon-Tues, Fri-Sat
- Week 2 - Days - Sun, Wed-Thu
- Week 3 - Nights - Mon-Tues, Fri-Sat
- Week 4 - Nights - Sun, Wed-Thu
Job Description
In this key role, you will oversee a state-of-the-art healthcare command Centre. Your role will include the following:
- Responsible for orienting guards to their respective roles
- Assist in tracking and deployment of security staff
- Monitor and operate numerous command centre systems including, access control, CCTV, fire and life safety.
- Make emergency overhead announcements
- Collaborate with the Security Coordinator on special projects
- Assist in training new staff
- Answer Telephones and dispatch calls from command centre
- Handle a variety of dispatch duties including incident call taking.
- Liaise with security staff, Paladin Operations Centre and assist with deployment
- Liaise with visitors, clients and staff
- Manage Lost & Found
- Manage the issuance and return of facility keys and ID/Access cards
- Issue Visitor and Contractor badges
- Be courteous and cooperative with a high quality of customer service.
- Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
- Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
- Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
- Write clear, concise, and legible reports.
- Communicates any concerns/issues with Site Coordinator.
- A Valid Ontario Security Guard License
- Proficient in English (both oral and written)
- Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services Preferred
- Proof of double Covid Vaccination
- Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
- Valid First Aid and CPR Level C Certification
- Valid G class Driver License
- Experience working in a command or dispatch Centre would be an asset
- Opportunities for advancement and growth
- Unionized benefits (including Education Allowance & Pension Plan)
- Free Uniforms
- Annual Boot Allowance
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks!
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