Social Media & Marketing Coordinator

Overview:

The Social Media & Marketing Coordinator is responsible for executing the communications and marketing strategy at the Terry Fox Humanitarian Award Program. Reporting directly to the Marketing Manager, you will further the Vision and Mission of the Terry Fox Humanitarian Award, which started in 1982 and has a well-established reputation as one of the most prestigious scholarship programs in Canada. The Social Media & Marketing Coordinator is a hybrid position tasked with managing the organization’s social media, newsletter, and print channels. It provides support to the agenda and campaigns of the Chief Executive Officer, and acts as the frontline contact for social media, newsletter, website, and media queries. The position engages a variety of stakeholders including award recipients, alumni, applicants, printers, government officials, media, Board of Directors, as well as the general public, including high schools, universities, and others.  

The position is approximately 20 hours per week, with the occasional need for overtime hours. 

Key Responsibilities:  

Social Media & Marketing 

• Administer regular content on all social media platforms to grow audience and build brand awareness 
• Design and drive high-quality social media content and campaigns that align with our digital strategies and brand guidelines 
• Assist in the development and implementation of marketing plans  
• Deepen engagement across all digital media outputs with audience segmentation and testing 
• Support regular updates to website  
• Create marketing materials, posters, newsletter, pamphlets, cards, general correspondence, reports, and presentations  
• Prepare media releases 
• Graphic design for social media content, campaigns, events, newsletter, and website 
• Track, analyze, and report on key monthly metrics to gain insight into traffic, demographics, and the effectiveness of campaign strategies, using data to pivot where necessary and optimize content 
• Create videos for various digital platforms 

General Office Duties 

• Reception support (answer phones during vacation of other team members) 
• Provide all around high standard of service 
• Maintain files and records 
• Correspond with students and other stakeholders 
• Maintain databases and spreadsheets 
• Correspondence with donors, including thoughtful donor stewardship  
• Provide support for special events, meetings, and Annual Board of Director Meetings  
• Evaluate applications and assist with Provincial Interviews 
• Participate in campaign and software development 
• Attend regular team meetings (usually via Zoom) 
• General support as needed  

We are interested in applicants who have:  

• Superior attention to detail 
• Excellent communication skills – both verbal and written, with advanced writing skills and a solid command of the English language (and French preferred) 
• Demonstrated ability to deliver on deadlines with project management experience to prioritize workload 
• Proficiency in Microsoft Office – with intermediate to advanced skills WordPress, Adobe Creative Suite, Mailchimp  
• Strong understanding and experience with a variety of social media marketing techniques and platforms including ads, boosting, and best practices. 
• Excellent judgment and decision-making skills, tactful, and capable of weighing and prioritizing responsibilities on a day-to-day basis 
• Highly professional conduct and appearance, and acts with integrity and kindness 
• Self-directed, enjoy working on own and as part of a hybrid team  
• Quick learner and attentive to discussions and directives, asking questions as appropriate 
• Solutions oriented, logical, analytical, problem solver, with a knack for anticipating and preparing for varied outcomes  
• Ability to multitask and juggle multiple deadlines as well as keep on task 
• Flexible, and adapt readily to change 
• Positive, keen, and easy going – in outlook as well as attitude 
• Able to work independently yet get along well with a variety of personalities 

Education & Experience: 

• Must have graduated high school, strong preference for university degree and/or equivalent experience in a professional setting 
• Must have working experience in a nonprofit or corporate setting 
• Demonstrated experience in social media, website, graphic design, online newsletter, and print media 

Salary & Benefits: 

• $20-30/hour
• Extended health 
• Two weeks annual holiday 
• Hybrid
• Flexible work schedule with availability for meetings during office hours 

At the Terry Fox Humanitarian Award Program, diversity is at the heart of who we are. We actively cultivate an inclusive and equitable workplace, valuing the unique perspectives of individuals irrespective of race, ethnicity, gender, sexual orientation, age, religion, ability, or socio-economic background. Our commitment extends beyond recruitment, fostering ongoing education and awareness to ensure a thriving environment for all. We welcome applicants from diverse backgrounds, as we believe in building an organization that not only embraces diversity but actively supports and empowers everyone. The Terry Fox Humanitarian Award Program is an equal opportunity employer, and if you need accommodations during the application or interview process, please contact us.  

Application Deadline & How to Apply:   

We are accepting rolling applications until the position is filled.

If you wish to apply, lease visit https://terryfoxawards.ca/career-opportunities/  submit your cover letter and résumé as one PDF and include “Social Media & Marketing Coordinator” in the subject line. 

We thank all applicants in advance, however, due to the volume of applications, we will only be able to contact applicants being interviewed.