Technical Writer

Job Information

Job Title: Technical Writer, Alberta Ombudsman & Public Interest Commissioner

Job Requisition ID: 64405

Ministry: Office of the Alberta Ombudsman

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: November 13, 2024

Classification: Program Services 3

About Us

In Alberta, the positions of the Alberta Ombudsman and Public Interest Commissioner are held by the same person with the main office located in Edmonton.

The Alberta Ombudsman provides oversight of the provincial government to ensure fair treatment through independent investigations, recommendations and education within Alberta government authorities, professional organizations, municipalities, and the Patient Concerns Resolution Process of Alberta Health Services. Under the authority of the Ombudsman Act , the Ombudsman can investigate written complaints received from any individual or group or commence an investigation on his own motion or at the request of a Minister.

Under the authority of the Public Interest Disclosure (Whistleblower Protection) Act (the Act) , the Public Interest Commissioner oversees the disclosure and investigation of serious and significant wrongdoings in or relating to departments, public entities, offices of the Legislature and political offices, that are unlawful, dangerous to the public or injurious to the public interest. The Act protects employees who make those disclosures, and the Commissioner is also responsible for investigating complaints where employees allege reprisal action has been taken against them.

The offices of the Ombudsman and Public Interest Commissioner (the Offices) are legislative offices, operating independently from the Alberta government, political parties, and individual elected officials.

Role

We are seeking a creative, energetic, diligent, and agile individual to support the communications needs of the Offices in this exciting new role. Reporting to the Communications Manager, the successful candidate will plan, coordinate, create, edit, publish, and maintain a variety of documents to support both internal and external communications.

In this role, you will collaborate with internal stakeholders to develop and implement communication strategies and assess innovative initiatives that align with the business and strategic plans of the Offices. This includes monitoring our online presence to ensure consistent and appropriate messaging.

Your technical writing skills, professionalism, and integrity, along with your ability to foster collaboration with stakeholders and maintain strong organizational skills and situational awareness, will be essential to your success in this role.

Qualifications

A post-secondary certificate, diploma, or degree is required and study in one of the following fields is considered an asset: communications, marketing, public/stakeholder relations, journalism, or public affairs. Other post-secondary education supplemented with at least two years of relevant experience will be considered.

Alberta Public Service Competencies

The Alberta Public Service has identified seven behavioural competencies along with corresponding examples on a progressive behavioural scale.

Description

Your application must include a cover letter which provides a clear description of your professional experience and demonstrates how you meet Level C of the following three competencies:

• Drive for Results - knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability.
• Systems Thinking – the work done within the organization is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the organization impacts a variety of other groups/projects inside and outside the organization. Systems Thinking allows us to keep broader impacts and connections in mind.
• Creative Problem Solving – ability to assess options and implications in new ways to achieve outcomes and solutions.
  
  

Applications that lack documented examples of the above competencies will not be considered. Please provide an example under each competency heading listed.

The following link will assist you with understanding the competencies mentioned above: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

Applicants that are successful in moving forward in this competition will be required to complete a communications-related written assignment.

Salary

$2,766.88 – $3,629.26 Biweekly

$72,216 – $94,724 Yearly

Requirements

• Your resume and cover letter should include information that clearly and concisely demonstrates how your qualifications meet the requirements outlined in this job posting, including education and experience.
• You must be a Canadian citizen, permanent resident or hold a work permit with an expiration date no less than November 30, 2025.
• Final candidates will be required to undergo security screening.
  
  

How to Apply

Please apply online at the Government of Alberta’s Jobs Website: https://jobpostings.alberta.ca/job-invite/64405/ . If you have questions about the position or application process, please send an email to [email protected] quoting Job ID 64405.

Phone: (780) 427-2756

Note: As only one file can be uploaded, please ensure your cover letter and resume are submitted in one file.

Tips for Applicants: https://www.alberta.ca/alberta-public-service-hiring-process.aspx

Closing Statement

We thank all applicants for their interest. Only individuals selected for interviews will be contacted.

Note: This competition may be used to fill future positions.