PT Operations Management Specialist
UPS
Date: 3 weeks ago
City: Dartmouth, NS
Contract type: Part time
Primary Job Posting Location:
Dartmouth, Nova Scotia Canada
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
Job Summary
This position works in the package center servicing customers and coordinating the center’s administrative activities. This position may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others.
Responsibilities
Monitors the Package Center Information System (PCIS).
Administers service recovery and guaranteed service refunds.
Maintains issues tracker for designated clients and tracks customer service metrics.
Responds to customer requests and resolves customer concerns.
Provides dispatch for non-management employees for On-Demand Services, Service Recovery, Rapid Recovery, etc.
Performs account maintenance on pick-up accounts, consignee billing, etc.
Audits various internal systems and reports.
Performs light maintenance on hardware and software systems.
Performs DIAD maintenance, updates, and control.
Qualifications
MS Office knowledge (Access Database, Excel and Word)
High school diploma, GED, or International equivalent
Key entry skills
Schedule: Monday to Friday 3:30pm - 8:30pm (flexibility required)
Start rate: 17.58 $ hourly
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Dartmouth, Nova Scotia Canada
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
Job Summary
This position works in the package center servicing customers and coordinating the center’s administrative activities. This position may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others.
Responsibilities
Monitors the Package Center Information System (PCIS).
Administers service recovery and guaranteed service refunds.
Maintains issues tracker for designated clients and tracks customer service metrics.
Responds to customer requests and resolves customer concerns.
Provides dispatch for non-management employees for On-Demand Services, Service Recovery, Rapid Recovery, etc.
Performs account maintenance on pick-up accounts, consignee billing, etc.
Audits various internal systems and reports.
Performs light maintenance on hardware and software systems.
Performs DIAD maintenance, updates, and control.
Qualifications
MS Office knowledge (Access Database, Excel and Word)
High school diploma, GED, or International equivalent
Key entry skills
Schedule: Monday to Friday 3:30pm - 8:30pm (flexibility required)
Start rate: 17.58 $ hourly
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Accountant
Armour Transportation Systems,
Dartmouth, NS
6 days ago
Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of...
Sign Shop Outfitter
Bass Pro Shops,
Dartmouth, NS
1 week ago
Summary:Reporting to the Assistant General Manager, the Sign Shop Outfitter is responsible for the accurate and timely creation of all in-store signage and following company signing standards and requirements.Responsibilities:Create in-store product signage for all retail departments, including ads and all special events by following the retail signage specifications and guidelines.Create and data enter new sign information into signage data base.Proof...
Temporary Fashion Associate (Part Time) - Micmac Mall
Reitmans (Canada) Ltée/Ltd,
Dartmouth, NS
1 week ago
With over 230 stores across the country, Reitmans is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job that suits you at Reitmans!Are...
