Strategic Human Resources Business Partner

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Building on the momentum of our Healthcare Revolutionized 2018-22 Strategy, our [r]Evolution Build Back Better Strategic Framework outlines our path forward into 2024. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Job Description

An exciting full-time opportunity as a Strategic Human Resources Business Partner (SHRBP) exists in the Human Resources Department reporting to the Manager, Human Resources.

Using our Corporate Strategic Plan and People Strategy as a roadmap, the SHRBP will act as a change catalyst applying their breadth of HR skills and knowledge to partner with client groups. They will provide leadership, support, and strategic business thinking in clinical and non-clinical settings. The incumbent will collaborate with a variety of stakeholders to develop and implement creative solutions aligned with the Hospital's mission, vision and strategic direction in support of the overall goal of transforming healthcare and co-creating best health possible through innovative care, research, policy, education and system solutions. In addition, the incumbent will provide strategic consultation to leadership on talent management, total rewards employment and labour relations, workforce planning, engagement, and operational excellence.

What You’ll Do:

• Partner with assigned clientele to identify operational needs in relation to workforce planning and succession management
• Lead and/or participate in the execution of various components of the HR Strategy to enhance service delivery within the organization
• Acts as a business partner with program areas to provide HR analysis, communicate risk areas and work with the program managers to identify risk mitigation
• Effective administration, interpretation and application of Collective Agreements and Hospital policies, guidelines and directives
• Handles grievance and dispute resolution management, including representing the Hospital at mediations and partnering with legal counsel on matters proceeding to arbitration; escalates to the Manager, Human Resources as necessary
• Lead, participate and support union-management committees and meetings
• Coaches leaders in leveraging and maximizing the Hospital’s performance management tools for talent management, staff development and performance improvement plans
• Proactively build and maintain strong relationships with assigned client group and key stakeholders including union leaders to support client needs and goals
• Facilitate timely resolution of all employee and labour relations issues while maintaining an appropriate balance between employee and management advocacy
• Conduct prompt employee and labour relations investigations with management and union where appropriate
• Partner and support Occupational Health and Safety, through return-to-work plans, accommodation, attendance support program and injury/illness reporting
• Develop, implement and analyze trends through reports and metrics to provide realistic solutions to business challenges and enhance awareness of HR best practices and emerging issues
  
  

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive

What You’ll need:

• Undergraduate degree in Business and/or Human Resource Management; Graduate degree preferred (e.g. MHRM, MIRHR)
• Certified Human Resources Professional designation (CHRP) preferred
• Minimum five (5) years’ experience as an HR professional in a unionized workplace
• Previous experience participating in the collective bargaining process
• Previous experience with compensation and benefits within a unionized environment
• Healthcare or broader public sector experience in HR strongly preferred
• Sound working knowledge and experience with HR practices and principles including provincial legislation (Human Rights, Employment Standards, AODA, Health and Safety), Collective Agreement administration and the ability to effectively interpret and apply accordingly
• Strong relationship management skills with experience in partnering, influencing, coaching and building credibility with leaders and the HR team
• Strong change management skills with demonstrated ability to act as a catalyst for change within the operation
• Strong business acumen and issue resolution skills with the ability to deal with situations in an open, objective and flexible manner
• Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria
• Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
• Legally eligible to work in Ontario and resides in Ontario
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.
  
  

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Embrace the Best of Both Worlds and join our Hybrid Work Environment.
• Enjoy competitive benefits and an excellent pension plan (HOOPP).
  
  

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.