Sr Systems Development Consultant

Company: CGL

Department: IT

Employment Type: Regular Full-Time

Work Model: Remote

Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.

The Sr Systems Development Consultant formulates and modifies procedures to solve complex problems, proposes and designs systems and solutions to address business needs, and liaises with other technical/functional areas to ensure guidelines are adhered to within development projects. As a senior level in the Systems Development job stream, the Sr Systems Development Consultant provides system development expertise, technical leadership, and consulting to project teams across multiple phases of systems development and technology and provides advanced leadership and guidance to less experienced IT staff.

Technologies you have experience with:

• Knowledge of UI, SQL, HTML and CSS, JavaScript, XML
• Cloud technologies such as Azure or AWS
• Working with 3rd party API’s
• In depth understanding of basic programming principles
• ServiceNow Certified System Administrator (an asset)
• ServiceNow Certified Application Development (an asset)
• Practical knowledge of ServiceNow platform (e.g. ITSM, ITOM, SPM, Virtual Agent)
• Understanding of ITIL practices and Service Management
  
  

How you will create impact:

• Perform technical analysis and formulate design and solutions for a complex system or for integration with multiple systems, including verifying integration across multiple hardware platforms and development environments.
• Thinking big and taking ownership of end-to-end technical solutions
• Ensure the overall design considers all aspects (environment, strategy, key business need, user demand, integration with related systems, financial implications, etc.) and all design/system components are feasible, maintainable, usable, scalable, and work with the overall technical design of the system(s) or solution.
• Lead internal ServiceNow Technical Review Board and lead design review and validation with peers, business systems analysts, subject matter experts, Enterprise Architecture, infrastructure & operations, information security, legal and audit to ensure it is complete, compliant, and follows the standards, guidelines, and recommendations of the SDLC process, Enterprise Architecture and ServiceNow platform governance.
• Evaluate software packages and prepare proposals, recommending implementation of changes to systems architecture.
• Establish accurate time and resource estimates and may provide high level estimates for business prioritization.
• Lead in the delivery of large-scale solutions, working with the development team to delivery consistent and timely solutions.
• Create and maintain succinct documentation for business and technical audiences using various and applicable media.
• Participate in defining work breakdown structures, milestones and estimates.
  
  

How you will succeed:

• You have a logical and innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  

To join our team:

• You have experience designing and building complex solutions.
• You have a can-do attitude and are willing to dig in, spend the time to learn not only the technology, but also the business knowledge.
• At least 8 years' experience in IT, or equivalent combination of education and experience, along with a Diploma or degree in Information Technology or Computer Science.
• Knowledge of strategic and tactical plans.
• In-depth knowledge of multiple enterprise applications and the technologies used.
• Expert in SDLC and architectural standards.
  
  

What you need to know:

• Detail oriented work that requires a high degree of mental concentration for extended periods of time.
• You will travel occasionally
• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.
  
  

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.