Ag Sales & Equipment Representative

RESPONSIBILITIES
1. Ensure prompt, efficient and friendly customer service is provided at all times. Maintains
high customer service levels to ensure customer satisfaction and identifies areas for
improvement. Ensures all customer complaints, adjustments and returns are handled in a
quick and efficient manner. Handle Warranty issues with customers and claims with
suppliers with leadership.
2. Focus on growing sales of ag equipment (bins, augers, livestock equipment, fuel tanks and
poly tanks) and achieving agreed upon sales targets, while also maintaining new and
existing customers.
3. Participates in loading and unloading of ag equipment and other products as required.
Assist customers with determining replacement parts when required. Ensure all in-stock
ag equipment is ready for sale at all times.
4. Ensures the efficient operation of the department to achieve all financial targets and deliver
on budgeted KPI’s. Will plan, monitor and manage internal projects from initiation to
completion.
5. Assist the General Merchandise Manager in communicating operational requirements,
operational changes and translate the vision into departmental initiatives. Provide
recommendations and supports internal pricing, promotion and product policies in
response to local market needs and competition. Promotes and ensures adherence to
brand and merchandising standards, marketing efforts and image standards. Ensures all
applicable company policies and procedures are communicated and adhered to and
ensures safety and regulatory requirements and procedures are implemented and
maintained.
6. Travel is required within sales area.

REQUIREMENTS
Grade 12 is preferred. Must hold valid class 5 licence, clean drivers abstract, able to read a
map and follow specific instructions, able to do heavy lifting and be on your feet for extended
periods of time. Position classified as a Safety Sensitive Position: therefore, is subject to
Pioneer Co-op’s Alcohol & Substance policy as a condition of employment. Must be able to
work evenings and weekends.