Senior Platform Engineer

The Opportunity

Manulife is seeking a self-motivated Platform Engineer for Data and Analytics Platforms, who is obsessed with delivering value, is forward-thinking, and optimizing infrastructure! You will be responsible to build, handle and support DnA platforms.

Responsibilities

• Develop and build the cloud automation workflow and support the cloud blueprint.
• Support hands-on cloud platform provisioning and configuration management coding development, deployment
• Deliver business cloud solution by implementing the cloud resources (provisioning, hardening, etc.)
• Continuously improve the monitoring and logging engineering for cloud area and enable the end-to-end monitoring and dashboard reporting
• Standardize the runbook by automating the standard BAU tasks
• Create, maintain the operational/user documentation for engineering product/solution
• Build coding for platform automation and scripting for the runbook to 7x24 support and monitoring teams.
• Conduct new cloud platform testing, runbook, and packing as cloud service offering to business users.
• Plan and implement vital controls/activities for infrastructure and platform changes.
• Assist to plan, implement, and review the capacity planning (any limits) for resources and report/recommend to management if required.
• May involve for implementing some of the DR/DR drill for different markets according to local compliance and BCP requirement if required from RUN team
• Support the architecture team to support their design and configure the data and analytics landscapes
  
  

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
  
  

What We Are Looking For

• Minimum of 7+ years of experience in leading a large implementation of related technologies
• Hands-on expertise on Azure Cloud IaaS and PaaS management such as provisioning, scripting etc. in both day 1 and day 2 operation.
• Expertise on all DevOps tools set and IaC programming such as Terraform, Python, PowerShell for infrastructure automation management.
• Proven experience on common CICD pipeline, repositories management such as Github actions, Jenkins, etc.
• Experience in implementing and maintaining large-scale data and analytics systems.
• Knowledge on infrastructure services provisioning, security concepts, standard methodologies on the IaaS and PaaS models to support data and analytic solutions built.
• Experience with compliance and audit activities for enforcement of policies, standards, and procedures
• Familiarity with scripting and programming (Python, batch, PowerShell, shell script etc.,)
• Understanding of and experience with ITIL processes
• A solid understanding of risk, security, and compliance requirements and standard methodologies
• Good understanding of networking infrastructure and network fixing (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP, Load balancing, Replication, SSH)
• Able to support enterprise infrastructure and assist in the day-to-day operation of the team
• Strong and reliable teammate with the ability to handle change and work independently
• Passion on adopting and testing the cloud and new IT technology
• Good collaborative attitude, willingness to work and share knowledge/information with team members
• Solid understanding of project scheduling and task driven project work
• Strong communication and technical skills, prior experience with mentoring teams and working in a process driven environment
• Effective troubleshooting/ problem solving skills
• Able to deliver the job on time by prioritizing the tasks/problems.
• Excellent communication, and collaboration skills
  
  

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.
  
  

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,190.00 CAD - $171,210.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.