Manager, Communications and Public Affairs

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are looking for an experienced communicator to join a team dedicated to accelerating our public affairs efforts. The successful candidate will be a strong communicator who has superior stakeholder management and relationship-building skills, proven experience in navigating federal or provincial governments as well as in media relations, local storytelling and with creating and executing events.

The role requires developing strong relationships with partners from across the enterprise including supporting senior leaders and working with our regional offices to identify engaging opportunities and inform communication strategies and tactics. Strong knowledge of major Canadian public policy issues and the ability to manage multiple priorities are essential to success in the role. The candidate will be involved in creating and executing events, developing integrated communications plans and writing content, including briefing documents, news releases and social media content.
The successful candidate will:

• Be curious with a keen eye for tracking emerging and current Canadian public policy issues
• Be collaborative, partnering effectively with stakeholders, colleagues, and business partners to amplify the Bank's communications efforts
• Write compelling content for internal and external audiences to help elevate and amplify leaders' voices on strategic priorities.
• Be flexible and resourceful, taking on additional tasks as required.
• Exercise sound judgement and contribute to problem-solving.
• Ideate and pitch new ideas to engage with key audiences.

Reporting to the Senior Manager and Head of Canadian Public Affairs, the Manager's primary responsibilities include:

• Developing the Public Affairs content strategy and calendar to proactively drive engagement across multiple channels.
• Building excellent relationships with stakeholders across the enterprise and enhancing collaboration with partners to advance the Bank's public affairs narrative.
• Ongoing monitoring of key public policy themes/trends including writing briefing notes for executives, flagging articles of interest and connecting the dots across the Bank.
• Working collaboratively with communications colleagues to integrate Public Affairs themes into business communications plans.
• Writing internal and external communications products such as news releases and social media content.
• Gathering insights, conducting research and measuring results to support the Bank's Public Affairs communication strategy and measuring results.

Job Requirements:

• Minimum of 7 years of experience in communications or related field, with a background working in government, public policy or in a corporate communications environment
• Post-secondary education, preferably a university degree.
• Strong writing skills, with experience creating impactful narratives that effectively capture tone and voice.
• Strong media relations skills, with experience in media training and working with journalists.
• Ability to contribute to the development of innovative executive communications plans.
• An exceptional grasp of current events, public policy, government, economic and business trends.
• Solid understanding of social media and content strategy.
• Excellent time management skills to deliver exceptional quality work under pressure.
• A team player who can also work independently.
• Experience planning and executing media and stakeholder events.
• Some evenings/weekends and travel within Canada will be required.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):