Senior Manager Creative Excellence Lead, Deloitte Global Creative Services

Job Type: Permanent
Work Model: Remote
Reference code: 127558
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Kitchener, ON; Ottawa, ON; Victoria, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality.

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

As the Creative Excellence Lead, you will ensure our studio delivery leads are motivated and equipped to consistently produce high quality, brand compliant design deliverables that save practitioners time.

In this role you will be responsible for building and owning delivery structures within the studios and using analysis and quantitative methods to measure productivity and excellence across our studios and team.

• Inform and evolve service offerings to meet practitioner needs, including adopting new innovative technologies into the design process.
• Responsible for refining and streamlining related design and delivery processes.
• Develop strategies and a long-term roadmap to drive creative excellence
• Lead global initiatives to implement strategic changes, foster cross-disciplinary collaboration, and manage change within the design function
• Collaborate with leaders and peers to gain support and drive cross-functional adoption of design excellence initiatives
• Proactively identify and resolve strategic issues that may hinder the team's ability to achieve goals
• Drive productivity analysis, identify efficiencies, and automate production and workflows to optimize the creative process and output
• Develop and lead programs that enhance the employee experience and elevate creative output, effectively serving customers
  

About the team

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

Enough about us, let’s talk about you

• Minimum of 10 years of related work experience with a Bachelor’s or Master’s degree in a related field
• Experience as a creative lead, excellence lead, or director at an agency or creative services organization
• Advanced proficiency in MS Word, Excel, and PowerPoint and proficient in Adobe Creative Suite; ability to leverage advanced features and functionalities of these software tools to enhance productivity, streamline workflows, and deliver high-quality outputs
• Strong understanding of corporate brand values and guidelines
• Proficiency in project management methodologies, including planning, execution, and resource management, to effectively manage and deliver projects on time and within budget
• Design process automation, designer training and development
• Leadership experience effectively managing teams and driving results under pressure
• Proficiency in project management methodologies, including planning, execution, and resource management, to effectively manage and deliver projects on time and within budget

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.