Asst Dir-Delivery Manager

Location(s):

• 200 Wellington Street West, 15th Floor, Toronto, Ontario, M5V 3C7, CA
  
  

Line Of Business: Customer, Operations, & Risk OU(COR OU)

Entity: Moody's Analytics(MA)

Job Category:

• Operations
  
  

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• 2+ years as a Project Manager / ScrumMaster leading Salesforce implementations, with a proven track record of interfacing with multiple levels of the organization.
• 2+ years of experience in JIRA and Salesforce.com.
• Adaptable and flexible as an individual contributor and team leader.
• Strong communication and analytical skills with the ability to present quantitative and technical concepts to both business executives and technical teams concisely.
• Strong vendor and stakeholder management skills with the ability to use data to drive decisions and mediate conflicting views.
• Proven track record as a servant-leader who removes obstacles, solves problems, and drives the team to optimal outcomes.
  
  

Education

• Bachelor's or Master's degree in Computer Science or related field.
• Agile ScrumMaster certification or Agile Product Owner certification required.
• PMP (PMI) Certification is desirable.
• Salesforce Administration Certification is desirable.
  
  

Responsibilities

The Project Delivery Manager - Technology Solutions Group will work on a range of data and technology projects that focus on Quote-to-Cash systems and processes. The Project Delivery Manager will work closely with product owners, software developers, solution architects, testers, and DevOps engineers on highly visible roadmap programs and acquisition integrations.

• This role is responsible for driving Agile release planning, user story estimation, sprint stand-ups, and release deployment. This person will work very closely with the team of Software Engineers, Testers, and Vendors. They will be responsible for tracking delivery milestones, managing stakeholders, and managing project issues/risks.
• Cross-functional collaboration across various disciplines/stakeholders.
• Conflict resolution - addressing conflicts within the team to keep project(s) on track.
• Continuous improvement mindset to constantly evolve process and maximize efficiency.
• Work independently with moderate supervision.
• Lead project management, from planning through delivery.
• Identify and manage risk throughout the project lifecycle.
• Communicate timely and effective updates to all relevant stakeholders.
• Lead the Project team and assigning tasks with an end goal of timely project delivery.
• 50% managing planning & project deliverables
• 25% stakeholder communication, including weekly & monthly status reports
• 25% managing project team, including developers, testers, and vendors.
  
  

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, place of origin, disability, marital or familial status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. We encourage applications from Aboriginal persons, members of a visible minority group, persons with a disability, members of the LGBTQ+ community, and women.

Moody’s is committed to maintaining an inclusive, diverse and accessible workplace. To this end, reasonable accommodations are available on request, and will take into account the particular accommodation needs of individual candidates. If you are selected and require accommodation during any stage of the recruitment process, you may send your request to [email protected]. Information provided during the accommodation process will be treated as confidential, and will be shared only to the extent required to properly evaluate accommodation requests.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.