Freight Team Associate

The Home Depot Canada


Date: 2 weeks ago
City: Waterloo, ON
Contract type: Part time
Overnight Freight Team Associates are responsible for stocking products/merchandise and organizing the sales floor to create a pleasant and safe shopping environment.

  • Key Responsibilities:

Handling Merchandise

  • Stocking merchandise onto shelves to achieve 100% in stock.
  • Packing-out and packing-down merchandise as directed.
  • Merchandising new items and promotions.
  • Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
  • Maintaining and organizing overheads (E.G., striping overheads).
  • Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

  • Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
  • When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

  • Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
  • Ensure customers are able to move through the aisles easily and safely.
  • Follows all Safety and Loss Prevention Policies and Procedures.

Competencies

  • Action Oriented
  • Communicates Effectively
  • Customer Focus
  • Drives Results

Skills

  • Interpersonal skills
  • Organizational skills

Direct Manager/Direct Reports

  • Freight Team Supervisor

Travel Requirements

  • None

Physical Requirements

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
  • Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Hybrid Work

  • Dependent

Working Conditions

  • Working within a flexible schedule that includes overnight shift and may include evening and weekends.
  • Warehouse environment that can be dusty and noisy.
  • Passing forklifts emit gas fumes.
  • Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

  • Highschool Diploma or Equivalent

Minimum Years Of Work Experience

  • 1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience

  • NA

Certifications

  • NA

Other Requirements/Assets

  • Knowledge of operating reach trucks, forklifts and order picker machines an asset

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