Program Evaluation & Reporting Specialist

City of Lethbridge


Date: 2 weeks ago
City: Lethbridge, AB
Contract type: Full time
Job Brief

The Program Evaluation & Reporting Specialist plays a key role by supporting grant and third-party agreement management; system planning; analyzing community investment; evaluating system & program level performance; and reporting.

The City of Lethbridge is actively committed to ensuring all individuals, families, and communities have opportunities for healthy development and social wellbeing. Our Community Social Development (CSD) team proactively works with a dedicated network of social service providers, community members, and all levels of government to enhance community health, safety, and overall wellbeing. The Program Evaluation & Reporting Specialist plays a key role by supporting grant and third-party agreement management; system planning; analyzing community investment; evaluating system & program level performance; and reporting. This requires an individual with evaluation & reporting expertise, advanced degree of political acumen, critical thinking and analytical skills.

The Role

As our Specialist, you will work with funders to identify data points that are collectible in the Information System (IS) and result in information necessary to analyze program success. We’ll rely on your seasoned experience to develop a program evaluation framework and lead the development of performance measures and benchmarks that align with funding requirements at all government levels. This will include providing training and support to funded service providers to ensure their understanding of the evaluation framework and performance indicators -- as well as data collection and quality assurance processes. Tracking performance indicators against benchmarks to suggest system improvements on an ongoing basis, will also be a component of your role. All of this will be facilitated by a track record in translating complex, technical information into understandable terms.

You will use your expertise to develop and execute operational reporting to the Governments of Canada, Alberta and Lethbridge City Council, to ensure grant compliance. As our resident systems expert, you will be responsible for our Information System (IS) administration and maintenance of all related files, records, and documents. You will also oversee data quality assessments conducted on a regular basis with contracted service providers. Supporting the community’s Integrated Coordinated Access (ICA) system and assigned research and program evaluation projects will round out your responsibilities.

Your Professional Skillset

You are respected for your commitment to community service; systems & performance evaluation expertise; and substantial reporting experience. You are known for your ability to foster collaborative relationships, and have articulate verbal and professional writing skills. Your organizational strengths and ability to remain nimble to navigate challenges and shifting priorities, will also be required.

This Will Be Supplemented By

  • A post-secondary degree in an information technology, research, statistics or related field, with a minimum of three years’ of relatable work experience
  • Combinations of relevant education and experience may also be considered
  • Knowledge and experience with information management systems and relational database structures
  • Successful research and project management skills
  • Flexibility and adaptability
  • Ability to thrive and deliver results in a fast-paced, time-bound environment
  • Experience with a variety of computer equipment and software systems, with proficient skill in using an Internet browser, Microsoft Word, Excel and Access

The City of Lethbridge is committed to advancing reconciliation in our community, as well as ensuring diversity, equity and inclusion in our workforce. We encourage Indigenous applicants, as well as those from historically underrepresented groups to apply.

WAGE: $41.86 per hour (under review)

TERM: One (1) Year

HOURS OF WORK: 7.5 hours per day, Monday to Friday; 8:00 a.m. to 4:30 p.m.

For Further Information On This Opportunity, Please Contact

Andrew Malcolm, GM, Community Social Development @ 403-308-2103.

Closing Date: November 21, 2024, at 11:59 p.m.

Qualified candidates are invited to submit their resume with cover letter, online at: www.lethbridge.ca

All candidates are thanked in advance for their interest. Only individuals selected for interviews will be contacted.

CUPE Local 70

The City of Lethbridge (

All applicants are thanked in advance for their interest. Only individuals selected for interviews will be contacted.

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