Knowledge Management & Community Building Specialist, Practice Area Networks (12 Month Contract)

Job Description

The Opportunity:

Given our global breadth of talent and expertise at WSP, we actively promote collaboration and knowledge sharing across our organization to better serve our clients and we value our people’s project delivery and technical excellence, data sciences capabilities and innovations as a key differentiator. The Practice Area Networks (PANs) act as the enabler for technical excellence and innovation at WSP.

Reporting to the Practice Area Networks (PANs) Platform Owner, the Knowledge Management & Community Building Specialist is responsible for contributing to the PANs strategy, aiming at increasing the adoption and engagement in the communities of practice. PANs enable employees to share knowledge and collaborate across all regions and sectors. The Knowledge Management & Community Building team is new and will support the PANs Administration team. The role engages closely with a variety of internal stakeholders to support the growth of the communities of practice and contribute to building a robust knowledge foundation for all employees.

You are motivated by:

• Working with a diversity of people and projects
• Learning and helping others
• A fast-paced environment
  
  
  

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.
  
  
  

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

#WeAreWSP

What you can expect to do here:

Knowledge Management Program:

• Main point of contact for inquiries regarding knowledge sharing and storage; providing direction and assistance where needed.
• Planning and strategy: monthly with End-market Technical Excellence & Innovation (TE&I) Leaders, bi-monthly with PAN leaders.
• Create and maintain knowledge management best practices and guidance for PAN leaders.
• Maintaining understanding and familiarity with SharePoint tools and features.
• Assisting with the coordination of the content generated from WSP’s conferences and internal training/knowledge sharing initiatives (abstracts, site updates, accessibility of presentations, videos and documents).
• Offering support with document and video storage, tagging, taxonomy, copyright compliance. Integration with copyright awareness and compliance efforts, planning, and education.
• Tracking usage of knowledge repository.
  
  
  

Community Building Support:

• Supporting and engaging with PAN Leaders to grow their community of practice.
• Leading awareness sessions to support End-market TE&I Leaders.
• Promoting the adoption and usage of the PANs through the delivery of webinars and training sessions.
• Tracking PANs usage, document storage, discussion boards, and membership data.
  
  
  

What you’ll bring to WSP:

• At least 5 years of experience in knowledge management and community building 
• Ability to develop professional working relationships with a wide range of personalities
• Ability to fully and successfully fulfil the KM&CB role and responsibilities
• Good comprehension of international communities of practice and cross-cultural communications 
• Ability to multi-task, adapt quickly to changing priorities and deliver exceptional work in a fast-paced environment 
• Strong project management skills with a focus on meeting deadlines and exceeding expectations in a deadline-driven environment 
• Superior communications and writing skills
• Results oriented and quality driven
• Proficiency in Microsoft Office
• Bilingual (English and French) an asset; daily interactions in English with employees throughout the world
• Bachelor’s degree in information management, library science, business, science, engineering, journalism, communications or a similar field
  
  
  

About Us

WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At WSP:

• We value our people and our reputation
• We are locally dedicated with international scale
• We are future focused and challenge the status quo
• We foster collaboration in everything we do
• We have an empowering culture and hold ourselves accountable
  
  
  

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.