Application and Systems Team Lead

Job Information
Job Title: Application and Systems Team Lead
Job Requisition ID: 64452
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: November 27, 2024
Classification: Program Services 4 Market Adjustment (024PSAMA)
Salary: ​$2,757.39 to $3,604.17 bi-weekly ($71,967 - $94,068/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

The Public Safety and Emergency Services, under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

Our agency also works to ensure vital public services, such as government services and first responders, are available during a crisis.

To learn more about Public Safety and Emergency Services, follow the link to: Public Safety and Emergency Services

Role Responsibilities

The Applications and Systems Team Lead, reports to the PACT manager and oversees a team responsible for managing all applications and systems utilized by the PECC to support daily operations and emergency responses. This role includes oversight of the Incident Information Management System (IIMS), which is critical for information management, logistics, financial management, and reporting during routine operations and especially when responding to disasters or emergencies. Additionally, responsibility extends to the Alberta Emergency Alerting system, delivering life-saving instructions during immediate threats, and the PECC MSV system.

Responsibilities will include:

• Collaborating with Incident Management Team (IMT) resources, key stakeholders, and ministry partners to ensure timely resolution of priorities and issues.
• Recommending continuous improvement of IMT services, including conducting business analysis, engaging stakeholders, and conducting fit/gap analysis.
• Advising on Information Management and Communications technological advancements in software development, systems support, and user support practices, advocating for the adoption of best practices-based strategies.
• Developing, maintaining and training on standards, policies, and best practices relating to the systems managed by PACT.
• Identifying opportunities for business improvement through technology, focusing on user-centred enhancements.
• Maintaining alignment with cross-government Information and Communications Technology (ICT) and Information Management (IM) standards, developing documented standards and procedures following industry best practices.
• Developing user procedures and reporting tolls that promote end-user independence and self-sufficiency.
• Providing advice and consultation on complex projects involving multiple stakeholders.
• Identifying opportunities to address gaps in service delivery, ensuring compliance with Information Management and Information Technology policies, regulatory requirements, and legislation.

Please click on this LINK to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Build Collaborative Environments: Ensures all needs are heard and understood. Involves a wide group of stakeholders when working on outcomes. Involves stakeholders and shares resources. Positively resolves conflict through coaching and facilitated discussion. Uses enthusiasm to motivate and guide others. Acknowledges and works with diverse perspectives for achieving outcomes.

Creative Problem Solving: Works in open teams to share ideas and process issues. Uses wide range of techniques to break down problems. Allows others to think creatively and voice ideas. Brings the right people together to solve issues. Identifies new solutions for the organization.

Develop Self & Others: Encourages development and integration of emerging methods. Shapes group learning for team development. Employs emerging methods towards goals. Creates a shared learning environment. Works with individuals to develop personal development plans.

Agility: Identifies and manages required change and the associated risks. Identifies alternative approaches and supports others to do the same. Proactively explains impact of changes. Anticipates and mitigates emotions of others. Anticipates obstacles and stays focused on goals. Makes decisions and takes action in uncertain situations and creates a backup plan.

Qualifications

Required:
University education in Computer Information Systems or similar, PLUS 4 years progressively responsible related experience; or equivalent as described below

Equivalency:
Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Related diploma and minimum of 6 years related experience; related certificate and minimum of 7 years related experience; minimum of 8 years related experience.

The successful candidates MUST also have:

• Experience supporting a broad range of technologies
• Strong presentation skills, with the ability to effectively communicate complex information.
• Supervisory or people management experience
• Demonstrated experience as a technical advisor and facilitator
• Ability to work extended or irregular hours with minimal or no notice

ASSETS:

• Thorough knowledge of the Emergency Management Act, Government Emergency Management Regulations, Alberta’s Emergency Plan, PECC SOP’s
• Understanding of relevant legislation and it’s impacts on systems and platforms, with the ability to provide informed consultation and advice
• Thorough knowledge of the four pillars of emergency management (mitigation, preparedness, response, and recovery)
• Thorough knowledge of the Incident Command System (ICS)
• Working knowledge of emergency management operations
• Project planning experience, including consultation, stakeholder engagement and planning activities
• Knowledge of procurement processes, contract negotiation and contract management
• A valid Amateur Radio Operator Certificate with HF privileges (or willingness to obtain)
• Familiarity with the Alberta First Responder Radio Communication System (AFRRCS)

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent Full Time

Hours of Work: 36.25 hours per week

Location: Edmonton

Candidates may be required to participate in a written assessment as part of the screening process.
Final candidate will be required to undergo security screening.

Cover Letter:
Candidates are required to include a cover letter that demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Resume:
For Employment Experience, please indicate duration of employment (month, year). Please specify employment status (i.e., Casual, part-time, or full-time) Ex: Youth Worker, Jan 2006 - June 2009, Part-time (three 8 hr. shifts/week)
For any Post-Secondary Education: Please specify your major and length of program and the year you graduated. Ex: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.


Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Shannon Nadeau at [email protected].