Senior Manager, Business Flex Solutions

A career as a Senior manager in the Business Flex Solutions team at National Bank means acting as a mobilizing leader who wants his team to succeed and who wants to contribute to the influence and the development of the team. It is through your coaching skills, your experience in business development and your knowledge of the commercial sector that you have a positive impact on the customer and employee experience.

 

Your job:

• Participate in defining strategic directions and be on the lookout for market best practices in terms of risk, advice and customer service with a view to multi-channel strategy.


• Develop strategies, in conjunction with various business partners, to achieve the financial performance targets of the business plan.


• Ensure healthy team management by creating a mobilizing climate.


• Ensure the evolution of your employees and the development of their skills through personalized coaching.


• Act as a transformation leader by managing change proactively and effectively with your employees.


• Act as an active leader in the evolution and transformation of Business Flex Solutions.

 

Your team : 

Within the Business Flex sector, you are part of a team of 108 colleagues and you report to the Senior manager. Our team stands out for its expertise in serving SMEs, for its agility in change, for its fun atmosphere and above all for collaboration. 

Our team serves SME clients remotely, across Canada, and our opening hours extend from 8 a.m. to 6 p.m. Monday to Friday. 

We favor a variety of forms of continuous learning to enrich your development, in particular learning in action and working in collaboration with colleagues with diverse expertise and profiles.

 

Prerequisites:

• Bachelor's degree related to the sector of activity and 10 years of relevant experience or Master's degree and 6 years of relevant experience.


• In-depth knowledge of business banking products and services.


• Experience in sales team management and coaching.


• Relevant experience in a business advisory role.


• Experience in business development.


• Excellent leadership and change management skills.


• Strong capacity for influence and mobilization.


• Demonstrate autonomy and initiative.


• Ability to work in a constantly changing environment


• Fluency in French is an asset.


• The selected candidate will work in hybrid mode and will be required to travel to different regions of Canada (approximately 10-15% of the time).

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. 
 
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic 
 
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 
 
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
 
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.  
 
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? 
 
Come live your ambitions with us!