Sales Coordinator & Customer Support

About The Job

Reesink Dealer Network

TINGLEY HARVEST CENTER

Position: Sales Coordinator & Customer Support

Location: LLOYDMINSTER, ALBERTA

YOU matter to the US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing from you!

This position is a full-time opportunity based in Lloydminster, Alberta

Hours: Monday - Friday 8 AM - 5 PM

Requirement: Must be eligible to work in Canada

This is an onsite position

This position is ideal for someone who thrives in a dealership business model and is willing to champion the dealership's service transactions.

This position necessitates an individual with a comprehensive comprehension of accounting principles."

The Sales Coordinator & Customer Support is the single point of contact between the Dealer and the Customer. It is a vital source of support, building positive relationships with internal and external customers to achieve ..individual and company goals in the assigned region.

On a Typical Day, YOU Will

• Demonstrate safe, environmentally sound, and healthy work behaviours at all times in support of our Health and Safety Policies, Programs, and initiatives
• Re-establish, qualify, and maintain contact with small to medium-sized customers to increase sales
• Proactively generate parts and service and equipment sales leads and manage accounts in an assigned territory through weekly communication with customers
• Employ a disciplined call campaign, update customer account information, and develop relationships to maintain accurate account and machine profiles
• Promote all aspects of the Dealership and provide equipment sales leads to Machine Sales Representatives (MSRs)
• Prospect new business within the assigned territory and qualify equipment for the Dealership’s outside sales organization
• Determine customer requirements through needs analysis and provide solutions
• Develop customer quotes and tenders from recommendations made by Technicians and assist with quotes for new contracts
• Maintain Quote Log System, ensuring timely and accurate sales information is provided
• Administer sales processes and systems, including call reports, weekly call plans, and other administrative duties in support of the business
• Assist with the development and administration of the annual territory plans and focus account plans for marketing programs targeted to prospective customers
• Ensure all sales tools and market intelligence remain current and develop new tools to increase product exposure
• Establish attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement of Company goals
• Assist in the collection of outstanding customer payments and facilitate resolutions/agreements
• Participate in appropriate training and development, i.e. Dealership’s Sales Coordinator Training Program, and attend industry association events
  
  

Must-haves For This Role

• Post-secondary education.
• Minimum of 2 years experience in sales.
• Experience in Accounting.
• The ideal candidate would have worked in a dealership business model.
• Experience with IntelliDealer is an asset.
• Experience in a dealership setting is an asset.
• Proven problem-solving abilities, detail-oriented, and a quick learner.
• Organized, motivated, and proactive self-starter committed to deadlines and accuracy.
• Proven ability to meet deadlines through multi-tasking and a “sense of urgency”
  
  

About Tingley’s Harvest Centre

Our brands include Kubota, Claas, JCB, Seedmaster, Agrifac, Horsch, and other short lines (see tingleyshc.com). Representing world-renowned equipment manufacturers, we provide high-quality products and superior customer service. Our highly skilled employees strive to meet the constantly changing demands of the agriculture and construction industries through dedication and knowledge of their products and a deep understanding of their customer’s specific requirements.

All applications will be reviewed; however, only those selected for an interview will be contacted.

About Reesink Canada Holdings

Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally. Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada. That is why Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities. This matches Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets. Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan. Significant similarities exist between Western Canadian agriculture and agriculture in Kazakhstan; therefore, synergies can be realized.

We embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their authentic selves to work. We are committed to supporting our diverse talent, clients and communities. We do not discriminate against applicants of any status or condition protected by federal, provincial/territorial or local law.