Business Solutions Specialist - CAFT Specialization

At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future.  It’s more than conducting a banking transaction, it’s about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and efficiency while never compromising on the financial well-being of our members. We do this by lending an ear to each member’s unique needs throughout Saskatchewan, ensuring personalized solutions.

Our employees are curious, courageous, confident and committed. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture 

We’re looking for a temporary  Business Solutions Specialist to join our Member Contact Centre CAFT team in Regina or Moosomin for up to a 12-month term. Your primary responsibility will be supporting our members business needs as it pertains to the Customer Automated Funds Transfer (CAFT) application. 

How you’ll be spending your time 

•  Supporting the financial success of our business members
•  Implementing CAFT solutions and providing day to day technical support including all new CAFT set up's
•  Answering and directing all incoming communication regarding CAFT
•  Supporting Virtual Business Advisor and Business Advisor teams with administrative, reporting and technical support as needed
•  Mitigating risk to business members and Conexus by identifying potential fraudulent activity
• Developing and maintaining effective internal and external relationships

The way people describe you 

•  You are a dynamic and collaborative team player
•  You are a people person and a dedicated relationship builder
•  You are proactive, innovative and open to discovering unexpected solutions
•  You are empathetic to the needs and challenges of others
•  You are credible and trustworthy

The experience you bring 

•  At least 2 years’ experience in the financial industry with demonstrated business acumen
•  Previous experience in member-based financial advising  
• CAFT experience is considered an asset

Salary Range: 

$55,180 - $68,980 with 10% Short Term Incentive Target 

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

• Preferred rates for all your banking needs helping to make life more affordable.
• Generous vacation benefits with additional paid days off giving you time to spend on what’s most important to you.
• Competitive benefit package options covering off all aspects of personal wellness.
• 7% pension matching after one year of employment to support you towards retirement.

This position is ineligible for support under the Saskatchewan Immigrant Nominee Program.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on October 14, 2024 so apply now! If you have questions about this position, please contact Toni Demorest at [email protected].