ERP System Implementation Specialist (Research Institute)

Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a difference!

Job Description

RESEARCH INSTITUTE OF THE MUHC

The Research Institute of the McGill University Health Centre (RI-MUHC) is a world-renowned biomedical and hospital research centre. Located in Montreal, Quebec, the Institute is the research arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine at McGill University. The RI-MUHC is supported in part by the Fonds de recherche du Québec - Santé (FRQS).

Position Summary

The Research Institute of the McGill University Health Centre (RI-MUHC) is undertaking a large-scale digital transformation project aimed at modernizing its HR, Finance, research services, and clinical trial management system applications. This major project will span several years and requires the expertise of a specialist in ERP implementation or digital transformation. This key position will play a central role in the modernization of systems and processes at the RI MUHC, helping to strengthen its position as a leading research institute

Role

The incumbent will play a pivotal role in this transformation. This key position requires a specialist with extensive experience in ERP implementation and digital transformation, particularly in healthcare and research environments. The successful candidate will be instrumental in:

• System Analysis and Requirements Gathering,
• Process Modeling and Optimization,
• System Configuration and Setup,
• User Training and Documentation,
• Deployment and Production Support,
• Stakeholder Collaboration,
• Technology Watch and Continuous Improvement.
  
  

General Duties

• Participate in needs analysis and drafting of requests for proposals for selecting new solutions,
• Model and document current processes while formulating optimization recommendations,
• Configure and set up new systems according to the specific needs of the RI-MUHC,
• Prepare documentation and provide training to users,
• Support teams during deployment and production launch,
• Collaborate with various stakeholders to ensure project success,
• Conduct technology watch and propose continuous improvements.
  
  

Desired Profile

• Relevant education in management, administration, computer science, or related field,
• Experience in implementing ERP systems in healthcare/research environments,
• Excellent project management and change management skills,
• Ability to understand business issues and translate them into technological solutions,
• Essential French/English bilingualism,
• Knowledge of the clinical research environment (asset).
  
  

STANDARDS OF PERFORMANCE

• Successfully deliver project milestones on time and within budget,
• Proactively identify and mitigate risks that could impact timelines or budget,
• Maintain an up-to-date project plan with clear dependencies and critical paths,
• Demonstrate ability to translate business requirements into effective technological solutions,
• Successfully integrate cross-departmental requirements into cohesive solutions,
• Apply relevant healthcare/research knowledge to project decisions and recommendations,
• Stay updated with ERP trends and successfully integrate new knowledge into project strategies.
  
  

Website of the organization

https://rimuhc.ca/en

Education / Experience

Education: Bachelor's Degree

Field of Study: Business Analytics, Business Administration, Computer Science, or a related field.

Work Experience: 5 years

Professional Membership: ☐ Yes ☒ No

Other Requirements

• Excellent French and English, spoken and written,
• Excellent communication and interpersonal skills,
• Ability to work independently or with teams with minimum supervision,
• Coordinate work of other employees who hold different jobs,
• Writing texts memoranda, or reports with the purpose of summarizing complex and elaborate questions or plainly explaining highly technical elements,
• Excellent documentation skills to ensure traceability of configurations and changes,
• Ability to think innovatively, make significant changes and catalyze continuous improvements,
• Experience with ERP migration is a must,
• Previous experience with ERP systems, ideally in the healthcare sector,
• Experience of applying a broad range of techniques within the business analysis skillset to resolve problems and clarify requirements in a complex environment with multiple
  
  

stakeholders,

• Exposure to senior stakeholders and to strategic projects and programs,
• Excellent stakeholder management and relationship skills,
• Recognized leadership,
• Ability to synthesize, analyze and solve problems,
• Ability to multi-task on many projects at the same time and to work with an agile team,
• Good sense of organization, methodical and strong time management,
• Client focus and emphasis on user experience,
• Ability to structure and lead meetings with multidisciplinary and multi-level stakeholders,
• Versatile and results-driven,
• Sense of initiative and innovation.
  
  

Additional information

Status : Temporary Full-Time (35-hour workweek)

Pay Scale: Commensurate with education & work experience. $60,860.80 – $113,003.80.

Work Shift: Monday to Friday 8:30am to 4:30pm

Work Site: GLEN Site, 1001 boul. Decarie

Why work with us?

• 4-week vacation, 5th week after 5 years,
• Bank of 12 paid days (personal days and days for sickness or family obligations),
• 13 paid statutory holidays,
• Modular group insurance plan (including gender affirmation coverage),
• Telemedicine,
• RREGOP (defined benefit government pension plan),
• Training and professional development opportunities,
• Child Care Centres,
• Corporate Discounts (OPUS + Perkopolis),
• Competitive monthly parking rate,
• Employee Assistance Program,
• Recognition Program,
• Flex work options and much more!
  
  

https://rimuhc.ca/careers

To learn more about our benefits, please visit http://rimuhc.ca/en/compensation-and-benefits

THIS IS NOT A HOSPITAL POSITION.

Equal Opportunity Employment Program

The Research Institute of the McGill University Health Centre hires on the basis of merit and is strongly committed to equity, diversity and inclusion within its community. We welcome applications from all qualified candidates who self-identify as members of racialized groups/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and 2SLGBTQIA+ persons. We also welcome candidates with the skills and knowledge to productively engage with diverse communities. Persons with disabilities who anticipate needing accommodations for any part of the application process may confidentially contact, [email protected]