Senior Accounts Receivable Administrator

Position Type:
Permanent
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Closing date:
2024-12-01
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Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province.

Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.

Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.

With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.

We are proud to invest in communities to help address some of Canada's most pressing physical and mental health care challenges.

We are looking for a Senior Accounts Receivable Administrator to help support our growing operation

Reporting to the Billing Manager, Shared Service, the Senior Accounts Receivable Administrator is responsible for some billing tasks as well as overseeing the day-to-day billing and cash posting process and acting as back up to the Manager.

As an employee of MHSNB, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

In this role, you will be responsible for:

• ensuring invoicing is completed daily by overseeing the primary billing process and processing all manual invoices.
• creating bad debt lists and preparing accounts for outside collections.
• responding to any enquiries coming in from collection agency
• issuing all returns related to; SD, NBPDP, etc.
• processing Veterans Affairs invoices for payment
• reviewing and posting billing and payment batches when needed
• taking escalated calls
• back up for Manager as required
• preparing reports and analyzing of monies received;
• answering calls from clients to receive payments or answer questions related to invoicing; and
• any other duties as assigned by the Billing Manager, Shared Services.

As the ideal candidate for this role, you:

• business degree or diploma from a post-secondary institution is preferred;
• possess a minimum of three years of experience with cash handling with a focus on individual accounts;
• have experience researching and resolving customer-billing issues;
• have excellent knowledge of cash management principles and procedures; communicate in a clear and concise manner both verbally and written, especially dealing with issues of a sensitive or difficult nature;
• are comfortable working in a fast paced environment with demanding turn-around times.
• proven and effective customer service telephone skills with superior conflict resolution ability;
• are a self-motivated individual with strong organizational and time management skills;
• possess accurate data entry skills to produce results for a fast-paced support department;
• demonstrate the ability to identify issues and implement resolutions;
• have experience in a computerized accounting environment and have spreadsheet knowledge;
• Bilingualism in French and English is required for this role

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply now.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.