Regional Manager, People and Culture - Southern Alberta

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements Job Description

The People & Culture (P&C) Leader will lead a team of high-performing professionals, including coordinators, specialists, and administrators. This role involves translating business needs into strategic plans and actions for the P&C department, focusing on Talent Acquisition, Employee Engagement, HR Operations, and Compliance. The leader will maintain a data-driven department, utilizing analytics and metrics to support and align departmental and organizational objectives.

Key Accountabilities

Talent Acquisition:

• Manages a team by developing and maintaining effective work structure and processes; ensures comprehensive training, coaching, and development of all team members.
• Oversees high volume hiring and deployment strategies to meet business needs, while being in accordance with Paladin's best practice standards.
• Innovates hiring methods to identify unique and non-traditional sources of recruiting and takes steps to ensure a positive candidate experience.
• Organizes career fairs and other recruitment initiatives.
• Provides metrics and regular quality KPI reporting to support company objectives, identify areas of improvement and set action plans into place.
• Experience sourcing candidates using social media (e.g., LinkedIn)
• Manage regional budget for recruitment
• Maintains knowledge and proficiency in recruiting and development techniques, workforce planning, employment law, provincial regulations and requirements, and HR best practices; attends relevant workshops and networking events regularly.
  
  

Employee Care (employee engagement):

• Oversee and manage the exit interview process, analyze results, develop action plans, and collaborate with operational teams to implement changes.
• Assists with employee retention and development; supports employment branding and marketing initiatives (e.g., employee engagement surveys, Glassdoor/Indeed reviews).
  
  

P&C Operations & Compliance:

• Manage and oversee the P&C Compliances for the region ensuing legislative requirements are met and maintained.
• Oversee the employee lifecycle, identify gaps and make recommendations.
  
  

Collaborate with the Director of People & Culture on special assignments, based on business needs, your passions and areas of interest. Examples include Regional KPI development, 9-box talent management initiatives etc.

This is an onsite role working 5 days a week in the Calgary Office with some travel within Southern Alberta required.

What You Bring

• 5 - 7+ years of experience in a managerial position
• 5 + years of experience in a high-volume recruitment environment
• Post-secondary education in Human Resources, Business Administration, or related area
• Certified Human Resources Professional (CHRP/CHRL) designation preferred
• Excellent change management skills
• Adept at managing and delivering on multiple concurrent initiatives while leading and supporting a team
• Experience in full-cycle recruitment, ideally focused on the security industry or a similar service sector
• Experience in unionized environments an asset
• Proficient in strategic talent sourcing initiatives and workforce planning
• Excellent verbal and written communication skills
• Proactive work ethic, innovative and able to think outside-the-box
• Strong organization and time management skills with the ability to multi-task and prioritize in a fast-paced environment
  
  

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Long Term Disability, Special Incentive Plans