Sr Business Transformation Consultant

Company: CGL

Department: Enterprise Transformation Office

Work Model: Hybrid

Language: English is required, French is an asset.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Senior Consultant, Business Transformation works with leaders and their teams across the group of companies to drive significant cost savings, capacity gains, accelerated benefits, and/or enhanced client experience. This is achieved through identification, thorough assessment and implementation of process improvements and leadership of transformational business changes in areas targeted by the business.

How You Will Create Impact

• Interview Senior Leaders to identify, define and help resolve significant business challenges and execute on opportunities for business transformation.
• Gather and summarize information from leaders across all levels of the organization to understand the potential problem or opportunity impacting the business, including completing in-depth root cause and financial analysis.
• Document and communicate complex ideas, anticipating potential objections, and working to gain buy-in based on findings and recommendations.
• Collaborate, seek support, and gain agreement for new concepts, ideas, approaches, that may challenge the status quo to increase engagement and adoption.
• Investigate, research and recommend innovative business solution(s) that are transformative in nature and in line with strategic objectives, including thorough analysis of alternatives, risks, costs and impacts.
• Identify and document recommended changes and conclusions including a roadmap of deliverables from inception to implementation.
• Support or lead execution of approved recommendations, bringing together key partners to support the implementation and adoption of changes.
  
  
  

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• You have a bachelor's or master's degree in business administration, economics, or a related field.
• You have 7-10 years of experience in meeting with Senior Leaders to identify, define and resolve business challenges and/or take advantage of opportunities.
• PROSCI, PMP, Lean Blackbelt, CPA certifications are preferred.
• Highly skilled and experienced in professional and sensitive Business Communications and executive presentations.
• Highly skilled and experienced in Change Management and Facilitation, Consultation.
• Knowledgeable and experienced in Business Process Management and Operational Excellence Methodologies.
  
  
  

What You Need To Know

• You will travel occasionally.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.