Logistics Supervisor (Dispatcher)

WHO ARE WE?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

WHAT'S THE JOB?
Reporting to the Logistics Manager, this position is responsible for providing direct supervision to all matting and transportation field staff, along with scheduling and dispatch of drivers, work crews, equipment, or service vehicles. The Supervisors’ responsibilities also consist of assigning drivers to trucks and providing accurate directions to work locations. The role includes providing support to all direct reports, in a fast paced, high call volume office environment and assist in completing operational tasks in a timely and accurate manner.

This role performs some or all of the following duties:

• Schedule and dispatch trucks, equipment, and crews to provide the most -timely service possible.
• Provide day to day supervision of field staff, as well as mentoring and coaching on a daily basis.
• Provide accurate directions to location.
• Relay required information to or from field staff, as required.
• Advise personnel about traffic problems such as road bans, weather conditions and other hazards.
• Receive and process transportation requirements such as permits, specialized issues.
• Monitor personnel and/or equipment locations in order to coordinate service and schedules.
• Arrange servicing of fleet vehicles and equipment, coordinate with operators when required and with Fleet Maintenance.
• Adhere to corporate and departmental policies and procedures.
• Approve employee leave, vacation and overtime; Approve time and payroll.
• Supervise, coach and mentor team ensuring all Dexterra Group policies and procedures are followed.
• Develop team members by providing regular feedback, having performance management conversations, when necessary and completing annual performance reviews.
• Maintain a high level of professional appearance, demeanor and attitude at all times.
• Work in unison with other Supervisors and Operations Manager.
• Perform other duties as required.

WHO ARE WE LOOKING FOR?

• Minimum of 5 years’ experience in the matting and transportation industry;
• Experience in a supervisory role.
• Intermediate knowledge of Microsoft Excel is required.
• Strong organizational and time-management skills with the ability to manage a fluctuating workload, changing priorities and firm deadlines are required;
• Strong interpersonal and communication skills that include planning, organization and problem solving is ideal;
• Able to work independently as well as in a team atmosphere.
• Intermediate knowledge of and work-related experience using Microsoft Office, specifically Word and Excel.
• A capacity to manage stress in a busy work environment.
• Work well with little or no supervision; possess ability to use good judgment and initiative.

WHAT’S IN IT FOR YOU?

• Be valued – Hybrid work arrangement, benefits on day one, personal days off, RRSP matching, healthcare spending account…
• Be developed – with multiple companies under the Dexterra Group umbrella you have multiple options to develop and grow your career
• Be empowered – as a subject matter expert you will be the point person for the Human Resources department and have your voice heard

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND2