Clinic Operations Coordinator

Description

Schedule: Monday to Friday, (operational needs between 8:00 AM to 5:00 PM)
Status: Temporary mandate for 3 years (full-time) / 40 hours per week
Location: Downtown Montreal (Near Bell Centre) 100% in-person position
** Ideally, you should be able to get around by public transit

Join our team

The Montreal corporate center, one of the client’s three global centers, supports all global operations with 700 full-time employees. Health, safety, and environment (HSE) are core values for the client, who strives to maintain a sustainable HSE culture across all sites. The goal is to ensure a workplace free of injuries and illnesses by identifying and mitigating risks, and continuously learning from experience.

For decades, the client’s in-house medical center has provided primary health services and resources to its employees, including health consultations, health promotion, and absenteeism management.

• Staffing for professional medical support services
  • Ensure availability and effective management of medical support staff
  • Manage daily medical activities for wellness and health initiatives in collaboration with the medical team
  • Coordinate on-site clinic operations
  • Manage and staff on-site medical clinic services
  • Summarize on-site medical clinic activities
  • Provide regular reports on clinic activities and performance
• Case management progress
  • Track and report progress in medical case management
  • Performance of medical surveillance against the target
  • Evaluate and compare medical surveillance performance to set objectives
• Progress/barriers of health and safety initiatives/programs
  • Analyze and report on the progress and barriers of health and safety initiatives and programs (e.g., surveillance program, wellness initiatives)
  • Establish a trends dashboard based on data
  • Create and maintain dashboards to track trends based on collected data

Qualifications

You are the missing piece of the puzzle

• 5 years of experience in a relevant field
• Bilingualism (English and French)
• Flexibility in schedule and responsibilities
• Positive and proactive attitude
• Excellent computer skills and good knowledge of Microsoft Office (Outlook, Excel, Word)
• Excellent communication skills
• Strong autonomy and organizational skills (multitasking)
• Adaptability in a constantly evolving environment
• Customer service excellence orientation

#INDTH

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Advanced knowledge of English is required, because you will interact in English with external parties (clients, suppliers, candidates, external partners...), as part of this position's main responsibilities, given its scope.