Communication Officer Talent Pool

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Sheriffs Branch is dedicated to promoting safe and resilient communities, performing a wide range of activities in collaboration with other law enforcement and policing partners in Alberta. In addition to the office of the Chief, there are five directorates within the Branch: Court and Transport Services (CTS), Fish and Wildlife Enforcement Services (FWES), Protection and Communication Services (PCS), Operational Support Services (OSS) and Sheriff Highway Patrol Services (SHPS). For more information on the Sheriffs Branch, please visit: Sheriffs | Alberta.ca.

Candidates who are successful in the selection process will be placed in a Talent Pool, which will be used to fill current and future Communication Officer positions.

Job Information

Job Title: Communication Officer Talent Pool
Job Requisition ID: 45147
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full-Time
Hours of Work: 38.75 hours per week
Regular/Temporary: Regular
Scope: Open Competition
Closing Date: Open Until Suitable Candidate Found
Classification: Sheriff, Security and Tranport 1 (SST1)
Salary: ​$1,964.17 to $2,396.62 bi-weekly ($51,265 - $62,552 per year)

Role Responsibilities

Are you looking to contribute to the safety of your community? Do you want to be a part of a team that supports the safety needs of the Alberta Sheriffs as well as other Ministry partners with a challenging yet also rewarding position in the Sheriff Operational Communication Centre (SOCC)? If this has piqued your interest, we encourage you to apply!

The Communication Centre is seeking energetic, organized, and diligent individuals to provide communication support to Sheriffs Branch as well as Ministry partners. Reporting to the Communications Supervisor, you will be responsible for monitoring and delivering timely, accurate and effective security and dispatch services to a variety of stakeholders and buildings associated with the Government of Alberta.

The Sheriff Operational Communications Centre (SOCC) operates on a 24-hour basis and is the main point of contact between the RCMP and the Public Security Divisional peace officers who are being deployed to a number of different calls for service including but not limited to: responding to alarms in government buildings, responding to safety concerns/alarms at the Premier's residence, calls in support of rural crime as part of RAPID Response, the transporting of prisoners and answering Report a Poacher calls. SOCC provides support directly to law enforcement agencies, provincial enforcement agencies, and integrated law enforcement agencies in Alberta. You will play a key role in the Ministry's commitment to promoting safe and secure communities throughout the province.

To be successful in this position, you will demonstrate excellent interpersonal skills as you interact with managers, professionals, staff and clients on a regular basis. As the ideal candidate, you will maintain a high standard of discretion through your regular exposure to confidential information. You also have the ability to remain focused, remain calm under pressure and be self-motivated.

Qualifications

A post-secondary one-year certificate in a related field is required.

Preference will be given to those with the following:

• Experience working in emergency dispatching and control room environments.
• Completion of an emergency communications post-secondary program.
• Knowledge of Canadian Police Information Centre (CPIC)/queries course, familiarity with alarms, warrant maintenance, Computer Aided Dispatch and Record Management systems, JOIN, ROADS, RELM, AFRRCS, or other dispatching tools/software.
  

Equivalencies will be considered on the basis of one year of directly related experience for one year of education or one year of education for one year of experience.

Notes

Hours of Work:
These positions will work 38.75 hours per week on a rotating schedule to provide 24 hour/7 day a week coverage at the SOCC.

Location:
This position will be located at the Millbourne Professional Centre, Unit 154, 38 Avenue and Millwoods Road in Edmonton or at SOCC’s offsite location located on the Alberta Legislature Grounds. Please note there are fitness room amenities available to use at these locations.


Additional Information:
Final candidates for this position will be asked to provide proof of enhanced security screening clearance or that they are in the process of having this level of clearance completed.

Final candidates must also successfully complete all requirements of the SOCC Communication Officer induction training.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service – https://www.alberta.ca/about-the-alberta-public-service
• Public Service Pension Plan (PSPP) – https://www.pspp.ca/page/pspp-home
• Leadership and mentorship programs
• Professional learning and development
• Positive workplace culture and work-life balance
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca/

APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

In this role, you will contribute to our team by demonstrating the following behavioral competencies:

CREATIVE PROBLEM SOLVING
Ability to assess options and implications in new ways to achieve outcomes and solutions.

AGILITY
You are able to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

SYSTEMS THINKING
You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.

DEVELOP NETWORKS
You proactively build networks, connecting and building trust in relationships with different stakeholders.

BUILD COLLABORATIVE ENVIRONMENTS
You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

How To Apply
Click on the “Apply Now” button.

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, please contact Gurleen Sidhu at [email protected].