Seniors Navigator Assistant

Job Number: J1124-0939 Job Title: Seniors Navigator Assistant Job Category: Operations Management Job Type: Temporary Full Time Date Posted: November 22, 2024 Closing Date: December 12, 2024 Work Location: Medley Hall Schedule: Non-Rotational (M-F) Number of Positions: 1
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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Seniors' Navigator Assistant (admin support) to join our Nursing Home Without Walls team based in Fredericton, New Brunswick (northside).

This is a temporary full-time position on a one (1) year contract with potential of extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• The Seniors' Navigator Assistant will be the primary point of contact to seniors, families, volunteers, and other community partners in addition to providing clerical support to the program;
• Responsibilities will include coordinating schedules for client assessments, coordinating volunteers and educational programs, provide communication to seniors and public to help grow the program, manages general office operations such as answering phones, opening mail, checking emails, and other related duties;
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided;
• Working with the management team to promote communication and compliance to policies, procedures and applicable legislation;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Assists in the establishment and maintenance of an effective and efficient inventory system for supplies and equipment;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required);
• Ability to communicate in English and French is required;
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire;
• Current First Aid & CPR considered an asset;
• Previous experience working in a long-term care setting or with seniors considered an asset.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you're ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.