Travel Agency Sales Representative with Aftersales and Managerial Growth Potential

We are seeking a dynamic and results-driven Travel Agency Sales Representative to join our team. This role combines sales and aftersales responsibilities with an opportunity for career advancement into a managerial position. The ideal candidate will play a pivotal role in driving revenue, ensuring exceptional customer service, and contributing to the growth of the agency.

• Develop and maintain a portfolio of clients through proactive prospecting, cold calls, and referrals.
• Promote and sell travel packages, including flights, accommodations, tours, and customized travel solutions.
• Provide clients with tailored travel advice and options, leveraging knowledge of destinations, visa requirements, and travel trends.
• Meet and exceed individual and team sales targets by closing deals efficiently.

• Ensure all booked travel arrangements are accurately documented and confirmed with suppliers and clients.
• Address and resolve client inquiries, changes, or concerns post-booking to maintain satisfaction.
• Provide ongoing support to clients during their travel, including emergency assistance and issue resolution.
• Gather client feedback post-trip to improve services and strengthen relationships.

• Assist in mentoring new team members, sharing sales strategies and travel expertise.
• Take the lead in managing special projects, such as corporate accounts or niche travel markets.
• Demonstrate a strong understanding of the agency's operations and identify areas for improvement.
• Collaborate with senior management to develop sales strategies and contribute to long-term planning.
• Exhibit leadership qualities that position you for promotion into a managerial role.

• Proven experience in travel sales, customer service, or a related field (minimum 2 years preferred).
• Strong knowledge of global destinations, airlines, and travel booking platforms (e.g., Sabre, Amadeus).
• Excellent communication and negotiation skills.
• Ability to manage time effectively and multitask in a fast-paced environment.
• Fluency in English (French or other languages is a plus, particularly for roles in bilingual regions like Quebec).

• Sales Acumen: Strong ability to identify opportunities and close deals.
• Customer Focus: Dedication to providing excellent service and building long-term relationships.
• Problem-Solving Skills: Ability to address challenges and resolve issues efficiently.
• Leadership Potential: Demonstrated initiative, collaboration, and team-building skills.

This role is designed for individuals with aspirations to grow into a managerial position. Exceptional performance in sales and aftersales, coupled with leadership contributions, will be recognized and rewarded with opportunities for career progression.