Team Lead - Youth Employment (Program Admin Officer 3)

Competition # : 44709

Department: Labour, Skills and Immigration

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: ​17-Dec-24 ​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Department of Labour, Skills and Immigration works as a trusted partner to grow the population, develop our current and future workforce, and foster inclusive, safe, and fair workplaces. This includes welcoming people from across Canada and the world, helping people prepare for job opportunities and build the skills they need, promoting safe work environments and helping employers and employees know their rights and responsibilities. We work together to create a future where everyone has an opportunity to thrive.

The Skills and Learning Branch provides a continuum of programs and services for individuals and employers that support learning achievement; inclusive engagement; labour market readiness, attachment, and participation; and workplace performance, all contributing to an inclusive, responsive, and productive workforce for the province. We achieve results by working respectfully with our staff and partners to develop new ideas, remove barriers and increase access for underrepresented groups and support innovative approaches to labour market development.

About Our Opportunity

We strengthen Nova Scotia’s economy by helping post-secondary students and graduates to secure good jobs through three employment programs: the Co-operative Education Incentive, Graduate to Opportunity, and the Student Summer Skills Incentive. Our work helps businesses thrive and young people prepare for and land good jobs in their chosen careers. The division manages thousands of agreements every year, with close to 2,000 active agreements in play at peak periods.

Reporting to the Director, Student and Graduate Employment the Team Lead provides day-to-day supervision and leadership to a small team of employees. We’re looking for a strong, compassionate team lead, who excels in bringing people together for a common outcome, handles details with ease and thrives in a busy environment.

Primary Accountabilities

In this role you will oversee the work of a diverse team of agreement managers.

The Team Lead:

• Reviews transactions from application assessment to final calculations; approves payments, amendments and closing summaries; and coaches the team through novel situations and the interpretation of policies and guidelines.
• Monitors the work carried out by team members to ensure funding agreements are compliant with program policies, procedures, guidelines and performance standards throughout the agreement period.
• Tracks employee workloads and makes recommendations on adjusting work or capacity
• In collaboration with the Corporate Strategist, compiles program statistics and reporting.
• Assists with the development, refinement and implementation of program and process changes
• Trains and orients new team members.
  

Qualifications and Experience

A post-secondary degree or diploma and five years of related experience or an acceptable equivalent combination of training and experience. Related experience is defined as experience administering programs and/or/services and/or polices, which includes:

• Determining the eligibility of individuals, organizations and employers for programs and exercising decision-making authority for program applications, and;
• Reviewing and approving agreement items administered by a program delivery team (approvals/denials, amendment, financial transactions, monitoring reports and agreement closeouts).

The candidate should also demonstrate:

• Proficiency with the province’s online Labour Market Program Support System (LaMPSS), or similar online database environment (i.e., Amanada, SAP).
• Experience reading, interpreting, and applying legislation, policy, or guidelines.
• Flexibility, the ability to set goals, workload priorities, and lead teams in a high-pressure environment.

The ideal candidate will learn quickly, effectively deal with multiple tasks and be very attentive to detail. They will demonstrate excellent interpersonal skills and an ability to develop the skills of colleagues and subordinates.
While not required, the following will be considered assets:

• Experience providing direct supervision and day-to-day leadership to a team of people using human resource methods, techniques, and practices (e.g. a combination of performance management, attendance, monitoring workload and capacity, training) would be an asset.
• An interest in in youth employment and knowledge of LSI’s youth employment programs.
• Knowledge of the labour market and socio economic and demographic factors that need to be considered in the delivery of programs and services (e.g. experience working with and understanding the needs of various communities {African Nova Scotia, Persons with Disabilities, Youth, Older Workers, Indigenous, Francophone, Newcomers and Immigrants, etc.} that are part of the labour market and the challenges they face in achieving full labour market integration).
• Experience with Cognos or other database query/business information tool.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

Oversees and supports the work of employees who may be working both in-office and remotely in several office locations. Must be comfortable using a variety of communication platforms (i.e. in person, MS Teams, email, telephone) as there is regular and ongoing interaction with employees throughout the day.

In-office work is performed in an open office with exposure to distractions such as noise, equipment, conversations and people traffic.

Additional Information

This is a TERM employment opportunity with anticipated end date of January 2026. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules
  

Pay Grade: PR 13

Salary Range: $2,556.10 - $3,107.16 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].