Account Service Representative

Job Description

Life Benefits Solutions, a division of People Corporation, is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of indigenous and non-indigenous employees and employers.

We are adding a Service Representative to our growing team of enthusiastic high achievers dedicated to creating a positive client experience. The individual in this role will actively contribute to the success of Life Benefit Solutions by providing excellent service and support to our valued clients.

** Indigenous candidates are encouraged to self-declare in your cover letter.**

The Account Service Representative will:

• You will manage an assigned block of group insurance/pension clients including conducting employee meetings, plan administrator training, and providing information in response to inquiries about products and services.
• Acting as the liaison between the client, the insurance company, and our office, you will consistently deliver an amazing client experience.
• You will utilize your top-notch organizational skills to ensure timely collection and processing of paperwork.
• As a problem-solver, you will initiate and/or implement solutions as needed to ensure that an excellent standard of service and a high level of client satisfaction is maintained.
• You’re excited at the idea of meeting new clients and building trusting relationships. Some travel (including overnight trips) is required – a driver’s license and a reliable, late-model vehicle is a must.
  
  
  

To be successful as an Account Service Representative at Life Benefit Solutions Inc, you will need:

• You have some background in group insurance, pension or a related field. An insurance background is an asset but not required for this position.
• Ensuring a positive client experience is something you’re passionate about.
• You’re a relationship builder, enjoy variety and making community connections.
• You have the ability to multi-task, prioritize, and work with deadlines to meet client and internal needs.
• Problem solving and troubleshooting are strengths of yours.
  
  
  

All Star Candidates will have:

• LLQP
  
  
  

First Nations or Indigenous candidates are encouraged to self-declare in your resume or cover letter.

What's in it for you:

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]