Store Manager

Amanda discovered MENTORSHIP working at TJX

Having worked in all three of our stores – Winners, HomeSense & Marshalls, Amanda advanced her career by ensuring her team members are prepared to rise to challenges. At TJX, we mentor and train you to fully understand our business, because we want you to succeed!

What you’ll discover

Eligible Associates can look forward to:

• One-of-a-kind, inclusive culture
• Benefits that take effect your first day
• Dedicated training and on-the-job resources to enhance your development
• Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
• Tuition reimbursement to support your career progression
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Accountability to improve overall store profit, delivering sales results, controlling expenses, and reducing shrink and damage by managing store operations including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving;
• Direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in Store
• Responsible for ensuring TJX Canada programs, procedures and policies are communicated, adhered to/ executed, to reduce risk and expenses, by reviewing Store reports, conducting store walkthroughs, audits and establishing program meetings with Associates
• Provides input on succession plans to meet future needs; includes ensuring each Associate has a development plan that supports their growth and career aspirations
• Develop and communicate action plans to Store teams identifying upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives that require future planning; review changes to merchandising and inventory guidelines and execute changes to Store floor plans as needed
• Identify and develop recommendations for District Manager and Business Development teams on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes; report on competition analysis (merchandise pricing, presentation, customer service etc.)

What you’ll need

To begin your career with us, you’ll have:

• Post-secondary education is preferred; minimum high school education required
• Minimum 5 years management experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety and loss prevention
• Demonstrated management and leadership ship skills with the ability to act as a collaborative partner and positively influence management and staff to act in the best interest of the Company by providing advice feedback and guidance to resolve problems
• Strong problem solving and customer service skills with ability to make decisions quickly and prioritize activities and resources in fast paced changing store environment
• Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching

Salary Range: $65,030 - $91,040*

*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.