Shipper/Receiver

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

The Shipper/Receiver is an important role to ensure customer equipment, service parts, and new product sales are received, handled and delivered using the most cost-effective means. You will work with both sales and service to meet the daily business demands. You will work on-Site at our Mississauga office and will report directly to the Customer Service Manager. The schedule will be Monday through Friday from 7:30am to 4:00pm. If you enjoy working in a Customer Service setting then this is the role for you.

Responsibilities

• Build relations with internal/external customers in handling their queries, complaints, requests
• Develop relationships with all delivery/shipping vendors to cultivate a working partnership to benefit our business
• Meet drivers and receive all items being delivered
• Identify destination for each package and route to the correct receiver
• Package all items for shipment and prepare paperwork
• Schedule parcel pickups and coordinate all shipments
• Manage inventory for repair shop and notify team leader of orders required or inventory is in stock
• Maintain shipping procedures and guidelines
• Work with the Sales team to manage select storage locations in SAP
• Manage inventory and goods movement for all demo equipment
  
  

To Succeed You Will Need

• Experience in a service-related field with customer interaction will be an asset
• Experience boxing and packaging custom equipment
• Asset tracking software experience
• Working knowledge of UPS World Ship software
• SAP knowledge or equivalent experience
• Completion of OSSD
• Logistics training and knowledge of international shipments
• Committed to supporting customers
• Enjoy working in a customer-focused business
• 3 years of shipping experience
  
  

In Return, We Offer You

• Ample opportunities for professional development & growth
• Outstanding company benefits
• Medical, Dental, and Vision benefits
• 100% company match towards retirement pension plan
• 15 days of Paid Time Off
• Gym & Education Reimbursement
• Much more!
• Comprehensive Training Program
• A Rewarding Company Culture
  

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.