Client Service Coordinator

Make “being the difference” your Career. Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. This is a contract position for one Year, with the possibility of extension.

If your calling is to be the “difference” by providing outstanding customer service, than a Career with Bayshore is the Perfect Fit for YOU!

• Rewarding Careers
• Highest industry wages for the critical work you do
• Company sponsored Benefits (health and dental) for you and your family
• Paid orientation and paid training
• Efficient work schedules
• Opportunities to grow in your career
• Easy Access to managers who listen and support the important work you do!

Job Qualification

Education
Minimum - Secondary School Diploma along with completion of a related course such as Medical Terminology is preferred.

Experience
A minimum of two years related customer service experience, preferably in medical or healthcare industry. A minimum of two years experience with scheduling. Strong verbal communication skills and a professional phone manner. Basic knowledge of medical terminology. Proficiency with computer systems, knowledge of Procura would be considered an asset. Ability to multitask and remain calm under pressure. Strong organizational and problem-solving skills.

Other Skills and Abilities

Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English. As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career!

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.”