Patient Scheduling / Administrative Control Clerk

General Posting Information

POSITION: Patient Scheduling / Administrative Control Clerk

DEPARTMENT: Medical Clinics - Ortho Clinic

CONDITIONS: Temporary Part-time (0.50 FTE) for approximately eight (8) months

HOURS: Approximately 37.5 Bi-weekly Hours

SHIFTS: Days, 7.5 Hours per shift (subject to change)

WAGE RANGE: NONU $26.87/hr $32.57/hr

Responsibilities

• Provide clerical, reception, and communication service and support to the patient care areas and staff to optimize flow of patients and information
• Receive, schedule, file and coordinate all booking requests for Medical Clinics
• Transcribe physician orders as per QCH policy
• Complete Order Entry (OE) - Process paper and electronic requisitions, requesting consults, tests, procedures and follow-up appointments at QCH
• Maintain statistical data as directed and initiate and maintain the daily census, predicted discharges, working with bed board and nursing to facilitate patient flow
• Book porters through teletracking for patient and specimen transport
• Arrange patient transport when required for discharge or transfer to another facility
• Respond to questions and requests from patients and families and direct them to the appropriate persons and resources
• Prepare and close patients’ charts according to administrative policy and unit requirements
• Demonstrate QCH values: collaboration, accountability, innovation and respect

Requirements

• Grade 12 education
• Successful completion of/certification in medical terminology from a recognized educational institution
• 1 year related experience
• 6 months clerical/data entry experience (or enrolled in a degree/diploma program)
• Strong information technology/systems skills
• Effective interpersonal skills
• Effective coping skills and the ability to perform multiple demands while working in a fast-paced dynamic work environment
• Work under minimal supervision, work well within a team and be customer focused

Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code.

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We encourage applicants from all backgrounds to apply.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process.