Billing Administrative Assistant

ABOUT GOWLING WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

PROFILE

The Billing Administrative Assistant (BAA) is an integral member on a team of lawyers and Legal Administrative Assistants. The ideal candidate will be committed to client service, have strong communication skills and thrives in a fast-paced environment, dealing with multiple priorities and continuous learning. In this role, the BAA will coordinate and process bills for a team of lawyers and will provide administrative support as needed, to all members of the P3/Infrastructure team.

RESPONSIBILITIES

Key responsibilities include but are not limited to the following:

• Preparing accounts, managing pre-bills and having a strong working proficiency with all accounting and billing procedures. Tasks may include:
• Updating docket narratives for lawyers.
• Amending bills.
• Signing, distributing and filing bills.
• Monitoring fee budgets on a matter-by-matter basis and generating reports for clients summarizing accounting related data.
• Taking instructions, prioritizing incoming work, following through on assignments and managing ongoing tasks.
• Possessing the ability to handle more than one professional and to undertake additional responsibilities as required, within the share and team.
• Updating client contact information in all systems.
• Receiving incoming payments, processing trusts and refunds from future transaction deposits.
• Liaising with any external and internal clients to address issues and answer queries on billing requirements and collection of payments.
• Processing trust cheque requisitions.
• Other duties as required.
  
  

QUALIFICATIONS

• Post Secondary Diploma
• Minimum 3 years experience in an administrative role. Billing experience is an asset.
• Ability to communicate in a professional, efficient manner with clients and external contacts, as well as internally throughout the firm.
• Ability to use discretion when dealing with confidential information.
• Capacity to work independently, as well as in a team environment.
• Produce a high quality and quantity of work product, occasionally under tight timelines.
• Able to prioritize and to redefine priorities when necessary.
• Handle stress in a business-like manner.
• Excellent proficiency with Microsoft 365, Outlook, Excel, and knowledge of Aderant, iManage or a similar document management system would be an asset.
  
  

Gowling WLG firm members benefit from a hybrid work environment.

Not sure if you meet all the requirements? If you are excited about this opportunity but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.