Clerk 3

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Employment Status

Union - CUPE Local 402 - Regular Full-Time

Scope

Surrey Parks, Recreation & Culture is looking for an energetic and self-motivated Clerk 3 to join the Community and Recreation Services team. The position performs moderately complex and diversified clerical work in various capacities. This customer service-oriented individual will have demonstrated initiative, teamwork, communication and problem-solving skills.

This position requires flexibility in job duties that include facility oversight, support with programs and set-up, facility maintenance, and general support of the day-to-day operations. In this position, you will be working with the PRCMS registration system, payment balancing, and customer account problem solving.

The successful candidate will have a strong skill set in building relationships with customers, exercise good judgment, and decision-making. In addition, this individual will provide coverage for front-desk staff when necessary, therefore including cash handling and customer service skills.

Responsibilities

• Taking meeting minutes and following up with the team members on action items.
• Maintenance of payroll records as well as maintenance of staff schedules.
• Maintain accurate records/information pertaining to facility booking, program registration, and membership accounts.
• Oversight of cash handling procedures, preparing and maintaining reports (daily, weekly, monthly) as required and maintain up-to-date records and files.
• Complete bookings of recreational facilities as assigned.
• Assisting front desk staff in performing their duties.
• Remain up-to-date with Recreation Services facilities, programs, and activities.
• Interacting and supporting the public with various recreation needs.

Qualifications

• Completed grade 12. Supplemented by several courses in office administration or other related courses.
• At least two years’ experience in an office environment.
• Must have an accurate typing speed of 40 WPM.
• The ability to communicate effectively orally and in writing.
• The ability to make independent judgment in performing the duties of the position.
• Excellent interpersonal and public relations skills.
• Self-motivated, and ability to work well within a team and independently.
• An equivalent combination of relevant education and experience will be considered.

Other Information

Number of Job Openings: 1

Hourly Rate: $30.12 Steps Hourly Rate Step 1 $30.12 Step 2 (6 Months) $30.71 Step 3 (18 Months) $31.53 Step 4 (30 Months) $31.97

Conditions of Employment

This position requires completion of a Police Information Check with a Vulnerable Sector Check. Successful applicants must provide proof of qualifications.

Closing Date: This job will be posted until January 8, 2025.

Our Values: Integrity - Service - Teamwork - Innovation - Community