Youth Worker

Location: Ottawa, Ontario

Reports to: Coordinator, Youth Justice Services

Employment Status: Full-Time Permanent (10 vacancies)

Bargaining Unit Status: Included

Annual Salary: $60,340.80 - $72,446.40

Language requirements: English is essential; French is considered an asset

Schedule: rotational schedule/average of 40 hours a week

Reference Number: 24-153

Closing Date: January 26, 2025

Posting Stage: Internal and external

About us:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

Under the general direction of the Director of YJ Services and immediate supervision of the Coordinator of WEH the Youth Worker is responsible for providing direct services to Agency clients in accordance with policies and directives established within the Bureau.

What you will do:

• Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients and physical plant.
• Provide direct clinical services including crisis intervention and on-going case planning involving client, family and relevant collaterals.
• Maintain current client files and complete required admission forms, plans of care (including goals/action), daily logs and summary reports.
• Comply with all mandating legislative requirements, Agency policies and procedures.
• Safeguard client confidentiality, rights and responsibilities.
• Develop and deliver Lifeskills modules to client groups.
• Advocate for clients and facilitate access to community resources and services.
• Represent the Agency in a professional manner. Maintain positive working relationships with the community, other services providers, and collaterals.
• Attend and participate in supervision
• Participate in on-going supervision of part-time/students
• Follow safe work practices as established by the Bureau and the program
• Ensure compliance with Agency Policies and Procedures, Program Policies, Collective Agreement & relevant legislation

This opportunity may be right for you if you have:

• Related diploma or degree in the social sciences
• Two years of related experience
• Experience with youth in conflict with the law
• Demonstrated case management experience
• Proven written & verbal communication skills.
• Ability to work autonomously and as an effective team member.
• Must be able to work rotational shift work
• Must be able to physically restrain clients when necessary
• Fluency in English and French is considered an asset

What we offer:

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
• Comprehensive health and dental benefits for qualifying employees
• Optional pension plan from Day 1;
• An evolving environment where we tackle new challenges and continue learning every day.

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

Disclaimer:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Reasonable accommodation will be made available for applicants who require the same, whether on the basis of disability, creed or otherwise, throughout the hiring process, kindly make your needs known in advance. Applicants should know that YSB is similarly committed to providing reasonable accommodation of such needs in the workplace, up to the point of undue hardship.